I had a fantastic time at Palms Royale Sofia Casino. The atmosphere is elegant and luxurious, but still welcoming. Everything from the design to the service felt top-tier.
The staff were incredibly professional and helpful, especially at the tables—dealers were friendly, patient, and really added to the overall experience. There’s a great variety of games, and everything felt very well-organized and clean. I appreciated the attention to detail and how smoothly everything ran. The lounge area was a nice surprise too. I had a couple of cocktails there while listening to live music—really great vibe, not too loud, and perfect for relaxing between games. I also tried one of the restaurants, and the food was outstanding—fresh, well-prepared, and beautifully presented. One thing that stood out was how secure and comfortable I felt throughout the night. It’s definitely a place where you can enjoy yourself without worry. Overall, this is by far one of the best casino experiences I’ve had in Europe. Whether you're into serious gaming or just want a classy night out, I highly recommend checking it out. I’ll definitely be coming back! I would also like to thank the manager Miro for his professionalism and help. I appreciate everything he did. The best...
Read moreI do not recommend this casino, because the document issued by your country may also not suit them and you will not even be given the opportunity to enter the casino and play Bilateral Treaties for Mutual Legal Assistance between Bulgaria and Ukraine obliges to accept in Bulgaria documents issued by government structures of Ukraine. I have international passport issued by government of Ukraine in government application Diia which is legally identical to a physical passport, and I have physical passport in ID-card form, but reception girls and manager denied entry for me to casino, because they wanted for unknown reason exactly physical copy of my...
Read moreThe casino is pretty good. As far as professionalism - the dealers were good and the floors were profesional. The design of the poker room is a bit unclear and the staff isn’t eager to help you get a table. Also, I had to wait for almost an hour to get a seat at a 1/3 table. Lots of action in this season. The information on the website is not dated, because the game is 1/3 and not 1/2 currently. They allow smoking in the poker room and honestly, it’s a bit much. People smoke not only cigarets but also cigars, which stinks. They have some promotions that I didn’t quite understand since I was just playing for a short period of time. Happily, I doubled my...
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