Casino du Lac-Leamy
Casino du Lac-Leamy things to do, attractions, restaurants, events info and trip planning
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If you want a calm and pretty restaurant near Ottawa i recommend!💗 #fyp #blackgirltok #vlog #weeklyvlog #ottawa
whoisvictowefuwhoisvictowefu
441
Casino du Lac-Leamy is an outstanding Casino in Ottawa. From the moment you step inside, you're greeted with an atmosphere of excitement and elegance. Here are some highlights of my experience: 1. Gaming Variety:The casino offers a wide range of gaming options, from slot machines to table games like blackjack, poker, and roulette. There's something for everyone, whether you're a seasoned player or a novice. 2. Dining:The dining options are exceptional. Le Baccara, in particular, is a Michelin-starred restaurant that provides a fine dining experience like no other, which is temporarily closed. The selection of cuisines and quality of food across all the restaurants is top-notch. 3. Entertainment: The casino often hosts fantastic live shows and events, adding to the overall entertainment value. The theater is well-designed, and the performances are of high caliber. 4. Aesthetic Appeal: The casino's architecture and interior design are both impressive. The scenic views of Lac-Leamy from the facility add to its charm, especially during sunset. 5. Customer Service: The staff at Casino du Lac-Leamy are courteous, professional, and attentive. They go out of their way to ensure your visit is enjoyable. 6. Safety and Security:The casino takes security seriously, providing a safe and comfortable environment for guests. 7. Accommodation: The nearby Hilton Lac-Leamy Hotel offers a luxurious place to stay if you want to extend your visit. Overall, Casino du Lac-Leamy provides a remarkable combination of gaming, dining, entertainment, and ambiance. Whether you're a local or a visitor, it's a must-visit destination that never disappoints.
Ruchi SoniRuchi Soni
00
WORST Experience at the Casino - Avoid at All Costs I recently had the worst experience at this casino, and I wouldn’t recommend it to anyone. Here's what happened: I was playing blackjack at one of the machines in the back. After only 5 minutes, the machine broke down mid-game. All the money I had put in was gone, along with the game itself. I pressed the “Call Attendant” button and waited for over 5 minutes, but no one came. There were only two dealers, and no staff around to assist. I approached a dealer and explained what happened. The dealer tried to check the logs and debug the machine for about 7 minutes but then admitted they didn’t have the authority to do anything and would need to call someone else. This was already frustrating since I had to wait even longer, and this was the second time this had happened to me at this casino! The next employee who arrived did the exact same thing—checking logs, debugging the machine, wasting another 15 minutes. At this point, I asked for a refund of the money I had initially put into the machine (I wasn’t even asking for my winnings from the game I was about to win when the machine broke). But they denied my request and completely ignored what I was saying. Then, they called a manager, and another employee came—a lady this time. I had to explain everything AGAIN, and yet she repeated the same process: checking logs, discussing with others, and not doing anything productive. When I told her that this happened last time but employee who was talking with me understood and gave my money back, it is a simple issue - the machine is broken, I lost my bet, and I should get my money back, she arrogantly dismissed me, saying - “That was the other manager’s decision last time, but today it’s my decision, and I deny it.” She was rude, stubborn, and completely unwilling to listen to a customer. At one point, she even ignored me and started chatting with another employee while I was speaking. I told her this was unacceptable, and I was now owed compensation for the time they wasted, my lost money, and the fact that they ruined my Christmas mood. But she didn’t care at all. This went on for over half an hour. In the end, I got no resolution, no refund, and no respect from the staff. It wasn’t even about the money anymore—it was about the complete lack of professionalism, customer service, and basic decency. If you’re thinking about going to this casino, don’t. If a machine breaks, you’ll lose your money, waste your time, and be treated horribly by the staff. Save yourself the trouble and find a place that values its customers. Absolutely the TERRIBLE experience I’ve ever had.
Priya ShahPriya Shah
00
I suspect my boyfriend and I were racially profiled tonight by a lady checking ID (she was very offensive! My boyfriend and I are regulars here. We as Chinese especially like it here, not only because of the fun slot machines, but also the friendly ID checking staff before. As we come so often, some of the security staff know us both and are friendly enough to greet us in Chinese. Yet! From meeting a fresh-faced white lady, everything changes! The white lady checked my boyfriend ID a few months ago and I remember her because she thought my boyfriend didn't match the look on the ID. So, we took out another ID to show her that day, and she still had a bad expression and attitude. Today! Again she checked for us, she still thinks my boyfriend and ID looks different. So she asked my boyfriend for another ID. It all makes sense up here. Yet! When my boyfriend pulled out his wallet to look for his ID, she pointed to several cards in my boyfriend's wallet and asked us to show them to her (including various credit cards). We thought we were offended. And when she asked us for her ID, it was a little difficult for us as foreigners to understand her because she spoke too fast. The second time she said it, she yelled right at us! With a very bad attitude to ask us for ID! We think tonight was the worst experience. I hope to get a reasonable explanation and apology from that lady! I'm sure she remembers us, too. More importantly, I hope this woman has the ability to recognize the faces of foreigners before entering the job! Otherwise it will be in stark contrast to her other friendly colleagues! (I took pictures of the two men who worked with the lady tonight and these two men had a great attitude! But hopefully you can see from the pictures which one I'm talking about)
CarolineCaroline
00
I recently had the displeasure of visiting Hotel Casino Lac Leamy, and I must say, it was a truly disappointing experience. My visit was marred by the staff's shocking behavior, which included the denial of native status cards, racial remarks, and an overall atmosphere of rudeness. Upon arrival, I presented my native status card for verification, a document recognized and respected across Canada. To my utter disbelief, the staff refused to acknowledge its validity, displaying a complete disregard for my cultural identity and heritage. Furthermore, I was subjected to racist remarks, an appalling display of insensitivity that I never expected to encounter in a place that is supposed to be welcoming and inclusive. This blatant display of discrimination is not only unacceptable but also a shameful representation of the hospitality industry. Throughout my stay, I encountered a pervasive atmosphere of rudeness from the staff, which further soured my experience. It is astonishing that a reputable establishment like Hotel Casino Lac Leamy would allow such behavior to persist. I sincerely hope that this review serves as a wake-up call for the management to address these serious issues. No guest should ever feel unwelcome or discriminated against, especially in a place that should be dedicated to providing a positive and inclusive experience for all visitors. I strongly advise potential guests to think twice before choosing Hotel Casino Lac Leamy as their accommodation option, as my experience was nothing short of a disgrace. ( UPDATE it’s been a week since my phone call, BBB Complaint and this review, the hotel has yet to reply to any or talk about the issue. )
reesereese
00
Casino Lac Leamy is a popular casino located in Gatineau, Quebec, Canada, just across the Ottawa River from Ottawa, Ontario. It is part of the Casino du Lac-Leamy complex, which includes a hotel, restaurants, bars, and a theater. The casino offers a wide range of gaming options, including slot machines, table games like blackjack, poker, baccarat, and roulette, as well as a poker room. The facility is known for its elegant and modern atmosphere, and it attracts both locals and tourists. In addition to the gaming options, Casino Lac Leamy also hosts various entertainment events and shows, including live performances, concerts, and comedy acts. The Théâtre du Casino, located within the complex, provides a venue for these events. The casino complex also features several dining options, ranging from casual to upscale restaurants, offering a variety of cuisines. Visitors can choose from a selection of bars and lounges to enjoy drinks and socialize. As for customer service, the staff at Casino Lac Leamy are generally reported to be friendly and professional, aiming to provide a positive experience for visitors. The casino takes measures to ensure responsible gambling and offers resources for those seeking assistance with gambling-related issues. It's important to note that this information is based on the knowledge available up until September 2021. To get the most up-to-date and accurate information, I would recommend checking recent reviews on travel and review websites or visiting the official website of Casino Lac Leamy.
Sebastien LaroucheSebastien Larouche
00
Nearby Attractions Of Casino du Lac-Leamy
Hilton Lac-Leamy
Leamy Lake Park
Lac Leamy
Amerispa Hilton Lac-Leamy
Parc canin Gamelin

Hilton Lac-Leamy
4.5
(3K)Click for details

Leamy Lake Park
4.6
(692)Click for details

Lac Leamy
4.6
(98)Click for details

Amerispa Hilton Lac-Leamy
4.1
(95)Click for details
Nearby Restaurants Of Casino du Lac-Leamy
Restaurant La Station
Le BBQ Shop
Houston Avenue Bar & Grill
Arôme
Saint-Eloi Café Bistro
La Pataterie Hulloise
Mia Pasta Hull - Restaurant italien / Bar à pâtes
Bistro la Gargouille
Moca Loca Café
Cora

Restaurant La Station
4.3
(1.7K)Click for details

Le BBQ Shop
4.5
(663)$$
Click for details

Houston Avenue Bar & Grill
4.0
(672)$$$
Click for details

Arôme
4.3
(508)$$$$
Click for details
Basic Info
Address
1 Bd du Casino, Gatineau, QC J8Y 6X4, Canada
Map
Phone
+1 819-772-2100
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Website
casinos.lotoquebec.com
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Reviews
Overview
4.3
(3.4K reviews)
Ratings & Description
entertainment
accessibility
Description
The Casino du Lac-Leamy is a government-run casino located in Gatineau, Quebec, Canada. The casino was opened on March 24, 1996, in the former city of Hull, Quebec, the third of a group of casinos built by the provincial government to raise funds.
attractions: Hilton Lac-Leamy, Leamy Lake Park, Lac Leamy, Amerispa Hilton Lac-Leamy, Parc canin Gamelin, restaurants: Restaurant La Station, Le BBQ Shop, Houston Avenue Bar & Grill, Arôme, Saint-Eloi Café Bistro, La Pataterie Hulloise, Mia Pasta Hull - Restaurant italien / Bar à pâtes, Bistro la Gargouille, Moca Loca Café, Cora
