Sudbury Community Arena — Attraction in Greater Sudbury

Awful client and customer service skills from arena staff, especially Jen and Christine.

We were there for a staff event, and our tickets/seats were double booked/sold and was told by front entry sorry not my problem talk to the box office and no apology for inconvenience or anything was given just talk it out with the box office.

She stated no water under any circumstances can come in even if someone is pregnant or has a medical issue. I understand that rules are rules however if that's the case, a courtesy bottled water should be given if it's due to a medical issue. Also, upon entry people had water bottles (from hom) upon many rows we observed as well.... felt as though if this is a rule either enforce it for all or none.

Luckily a kind stranger in line felt bad for us in line and hearing what happened and all the hardship we were given and gave us extra tickets. We finally proceed upstairs and we're told by Jen that we must wait until intermission to walk up to avoid blocking people's view??? I ask what that is suppose to mean as we're trying to walk to our seats and there's people walking right now all over so absolutely not. And also noted that we're walking above the seats so there's no blocking views. The response I received was l: Oh your not even in the right place, your seats are over there and a police officer is there as well she'll keep you safe very rude and sarcasticly. All we were trying to do was attend a game and donate to a good cause (food drive) and we had an awful experience with staff leaving us hurt and upset...

In positive news the food services arena staff at the consession above section 7 were so kind and very fast. Thank you for the wonderful service and of course the entertainment was...

I haven’t been to a wolves game in a while. The last time I went it was a bit bland. I went yesterday, and wow, what a change. The place was packed. There was a new screen system that looked amazing. The graphics they created on the screen were not only enjoyable, but inspired a bit of pride for Sudbury. The announcers, the prizes, the awesome amount of hype permanently had the crowd enthralled with the game. It was a massive improvement on the last time. Then, to top it off, when I walked in, Dario Zullich literally greeted me said thanks for being here, and shook hands. During the game I could see him do this with many people. He seemed genuine and real. Wow, what a difference. All I can say is the games are much better than they used to...

The arena has great games and good concerts. I have no complaints about the quality of the entertainment. I do however hate the seats and sound system. The seats are small for tall people like myself (I'm 6'2") and my knees butt up to the seat infront of me. It becomes very uncomfortable to sit in them for any length of time. Its worse with concerts as you have to sit facing forward but turn your body sideway because the performing act is always at the north end of the arena. The sound system is terrible. This is a hockey arena and it's not designed for musicians. Its not even designed for the hockey games. There is so much reverberation that it is almost impossible to clearly hear what the...