Niagara Go-Karts — Attraction in Niagara Falls

I’ve visited this attraction multiple times with friends and I would definitely recommend it to others. The go-karts are fast, the track is smooth and easy to drive on, the lap-counting system is reliable and the most of the staff are extremely friendly.

The reason I say most of is because of an experience I had with one of the employees. They worked outside and collected the tickets for the laps. I’m not sure whether to begin with his rude behaviour or clear incompetence. The area where all the go-karts are parked is also where the person collects the tickets. While I was slowing down, he seemed to be walking back from the track from the left. He had enough time to get back to where he was supposed to be to collect my ticket because I’d just entered the area. But instead he stopped right in front of where I’m supposed to stop (to hand my ticket) and then when I’m forced to stop unexpectedly, he got evidently frustrated with me.

The rest of the time there, he also made it clear that he developed some sort of hostility towards me by rolling his eyes while I was struggling to rip off the ticket and making rude comments such as “Thank you, just run me over” whenever I’d, again, park next to the board he was supposed to stand on and was nowhere near hitting him.

It really disappoints me I had to include that experience in my review. I’m aware that it was only one staff member but it still significantly decreased my...

Get ready for this epic review by ya boi sam mickey… put on your seatbelt and put on a helmet because that is required here… duh! Today I went on the most astonishing adventure of my life. This go-kart ride was the joy I have been looking for. It brought tears to my eyes by how exciting it was, and the fact that I could NOT bring my baby, my love the Double Bacon Smokehouse Burger and the coveted fries from McDonald(the happiest place on Earth). Although this upset me the employees allowed me a have a minute to eat the rest of my betrothed(yes still the burger). I devoured the beautiful burger in about five seconds and then offered some fries to an employee, but she politely declined so I had to eat the large fries because they should never be wasted under any circumstance. Once on the ride, I ran into a nine-year-old (I’m guessing), and that was traumatizing because she cost me the win. I came in second place to her mom, so I had to explain to her mother that her devil child cost me the win, and her mom said: “She is 10… she actually belongs on this ride”. I like a rational person told her that her daughter was a horrible human being. After this experience, I went to McDonald's which made the day so much better. You might think that I didn’t go back, but I did and got first place knocking the tiniest children out of my...

Can't do it. My family has been going there for years. And it was always on the to-do list when family visited from out of town. But not any more.

It was closing in on 8:00 pm (August 30) and was getting dark. The staff refused to turn on the lights because they said they wanted to close early. The closing time on the web-site as well as posted elsewhere is 10:00 pm. It got so dark (and the track was wet from rain earlier in the day) that you couldn't clearly see the other race cars or the employees as they ran across the track to free stuck racers. We simply had to leave early even though we still had plenty of unused tickets.

I had written directly to the company but after two weeks it's obvious they have no intention of replying to or addressing these important concerns.

Regarding the mini putt, even though they still took our money when buying online, a few of the holes were damaged and not playable. Not that we were be able to play as they would not turn on the lights.

Not only is this just bad management but incredibly unsafe for both the workers and the patrons. Honestly, I think they should be shut down until proper safety protocols are in place. And whomever was in charge that day should be terminated. I will be raising my concerns with the City of Niagara...