Grasslands — Attraction in Regina

Went to this salon for the first time today. I came to this salon with high expectations from all the positive reviews I’ve seen. Booked an appointment around two weeks in advance for a scalp treatment and hair cut. When I arrived for my appointment today I was asked to pick between getting the hair cut or the scalp treatment I booked. When I said I wanted both I was asked again to pick one... Not sure why I was told I could only pick one without an explanation.

On the bright side, the scalp treatment I picked was fantastic. The scalp massage felt great, my scalp feels refreshed (you have to get the treatment to understand the feeling), and the hair mask made my hair smooth and shiny!

Unfortunately, because I never received the appointment I booked in advance I will not be returning to this salon. Hope nobody has this experience again in the future.

UPDATE :

The owner, Chris, took great care and demonstrated a lot of integrity correcting the above situation. I received a full refund, a free bottle of Aveda cherry almond leave-in conditioner, as well as a free hair cut from Chris himself. The hair dresser I had my past experience with no longer works at this salon. Chris explained that the hair dresser I saw was moving on to new adventures in their life and was no longer fully committed to their career at his salon. Chris admirably admitted that he learned a lesson and will not have future staff on his team who are not 100% committed. Chris is very passionate about his business and will move mountains to correct a bad experience as well as make changes to prevent it from happening again. As well, I received a fantastic hair cut and great five star experience when I saw Chris for my free hair cut. With all the effort and integrity that went into correcting my past experience I now plan on returning to this...

Daniel Christopher Salon is a breath of fresh air for Regina. They have an extensive selection of Aveda products, all at reasonable prices, and were one of the first places in the city to offer the Aveda Pure Privilege program (I waited over a year for it to come to Regina!) I have had some terrible hair colour experiences and was very anxious about finding a new salon. As soon as I met the stylists I could tell they were very knowledgeable and experienced, it put me right at ease. I have had a cut and colour service twice with Daniel and once with Chris. Each time it turned out fantastic. They also offer really nice touches such as a hand massage with Aveda lotion as well as a make-up touch up. I have referred the salon to my sister who has been a number of times, with the same great results. I will continue to refer it to anyone else looking for a great hair experience. Everyone is nice and friendly and certainly not snobby which I have experienced in a lot of more 'upscale' salons. One time, a stylist even went to get me a Booster Juice during a lengthy service so I wouldn't have to go in my cape and foils! The only downside that I have found is that you have to book fairly far in advance to get in with certain stylists. Book early!

A comfortable, relaxing atmosphere, knowledgeable and experienced stylists, and the best available products (in my opinion) make it the best salon I...

Is -100 out of 5 an option? They continually "lost" my appointments I had scheduled months in advance, saying it was due to "computer issues", so I had to continually re-schedule my appointments again and again. I want the same foils and hair cut every time, but every time it got screwed up. First I had Christine, who does the hardest scalp massage ever. And, as she combs your hair, pulls tons of it out... ouch! Then Carrie, who I thought would be a better option, wasn't. I asked for a "trim", which to me means a half-an-inch off everywhere. Instead, she cut off 4-inches out of the back of my layers!!! So I had blond on just the top part of my head and 4-inches of dark roots on the bottom... yuck! What's the point of even doing blond highlights, just to cut them all out? And then to top it off, Carrie passed me off to Chris, who again I thought would be better since he's one of the owners, but again, I was extremely disappointed. Not only did he "miss" doing my front highlights which I specifically asked he do, but then told me today that he doesn't think I'm a good "fit" for his salon because none of his stylists, including himself, can do my hair right. Clearly, his business isn't very professional... can't keep appointments and can't do hair as you request it. My advice is to find another salon, before one of the owners tells you to find another...