Savage Arms (Canada) Inc — Attraction in Selwyn

If I could leave them a 0/5 I would ! Its almost a year and still no part sent under Warranty ! I Purchased the Steven's 320 Turkey 12 gauge shotgun on special during Christmas for myself from Cabela's Canada Dec 28 2022 . I didn't fire it until late spring , after twice on the range it wouldn't eject . I reached out to them in early July , to make this a short story . I have sent numerous emails and have received the same one over and over (Please confirm your address ) We are in Nov 23 2023 and still no parts and my Warranty expires Dec 28 2023. WORST GUN COMPANY to Deal With ! I have tried calling numerous times ( all summer long ) I'm told through a recording that they are very busy and to contact them by email , I got the same message just a little while ago . What good is an email when they get back to you in weeks or months .. SAVAGE I'M STILL WAITING , Whats it going to take to complete this Warranty transaction ? Review will change if I receive my warranty parts ...

FOLLOW UP !! January 6 2024 I finally received 1 repair kit early December 2023 which made me happy but it also came close to the warranty expiration date . Then I received a 2nd kit just before Christmas which made me even happier .... So Lets just note this review , That I originally had given a 1 STAR and now I will change it to 4 Stars . Thank you Savage , remember that without your customers you are nothing , so in the future rush to service us or...

What happened to the Savage Arms of old? I bought a new 110lrh in 338 lapua. I received what we all considered to be a heavily used rifle (see pictures) with metal fouling the chamber. I packaged it all back up and we sent back to savage as per instructions my gun dealer received from Savage Customer Service. Over 3 months later, and at least 4 checkin calls from ME, I received a rebarelled rifle and magazine minus all the adjustment risers and spacers, book and trigger adjustment tool. I was sent a 110 accessory kit that has just some risers, spacers and screws. No trigger adjustment tool and no manual. I called and complained and was told that they are not mind readers, if I wanted the book and adjustment tool I should have told her. Hmmm, I said all I received was the gun and magazine back, shouldnt they know what else I should get? I was told they would have a manager call me, still no call. Chronic wait times on the phone, so long that you actually get automatically kicked off the call. I just bought the last Savage I will ever own. Savage, IMHO, has a lot of service and quality problems to overcome. They seem to be circling the drain, once again IMHO. Good luck Savage, you have lost a former...

I bought 1 gun and will NEVER use another Savage product. This company has incompetent employees. I just want to get the part so I can sell it.

I bought a $1300 gun. It broke the second time using it. I've waited 8 weeks to use it and counting! I even gave them the serial number. When I called to inquire at week 4 Ashley let me know they were " waiting for a truck to go to Canada". UNBELIEVABLE. YOU CAN'T SHIP ME A TINY PART!? Then, when I received it. Wrong. Now I'm into week 3 or so of waiting again. For " a truck to go to Canada". For a canadian made gun?!? It's unbelievable. I have even had the retailer i purchased it from reach out. They are excellent, or I'd just take the money back through visa. Stay away from any Savage product. They clearly aren't canadian as advertised. No customer...