I went to watch Demon Slayer: Infinity Castle (English version) in IMAX at Cineplex Odeon Eglinton Town Centre, expecting the large-scale, vibrant experience that IMAX is supposed to deliver. Unfortunately, what I got was far from it. From the very beginning, I could tell something was wrong. The Tron: Ares trailer that played before the movie had a strange yellow tint instead of its signature red visuals. Even the Crunchyroll intro, which is normally bright orange, looked dull and yellow. Once the movie started, the same issue continued – the entire screen had a heavy yellow tint, making everything look washed out and unnatural. Characters who should have clear, vivid colors looked dull, and the overall picture quality felt nothing like what the trailers and promotional material showcased.
When I raised this issue with the manager, she admitted that they didn’t know much about the quality and said they were simply playing the print provided. She also mentioned there “could be a problem” and that they would raise it to IMAX/Cineplex’s main office. She gave me a refund, but what was frustrating is that it seems the theatre was aware of the problem yet still continued playing the movie in this poor condition for paying customers.
The bigger issue here is that Cineplex is marketing these showings as IMAX, but what we’re actually getting at this location feels like a downgraded version. After checking, it looks like this theatre is still using older IMAX Xenon projectors, which cannot reproduce the brightness and full color range of IMAX Laser. That would explain the dim, yellowish image. Other fans who watched in true IMAX Laser or Dolby confirmed that the movie has vibrant, sharp, and accurate colors – nothing like what we got here.
For the premium price Cineplex charges for IMAX tickets, customers deserve transparency. If a theatre doesn’t have proper IMAX Laser projectors, Cineplex should make that clear instead of selling it under the same “IMAX” branding. Right now, it feels misleading – we’re paying for IMAX quality, but only getting the name.
Very disappointed with this experience. I hope Cineplex and IMAX take this seriously and fix it, because fans expect a premium viewing experience, not a flawed, washed-out version of one of the most anticipated...
Read moreCineplex Odeon Eglinton Town Centre Cinemas offers a solid moviegoing experience that's sure to please both casual viewers and avid film enthusiasts alike.
Firstly, the location of this theater is convenient and easily accessible, situated within the bustling Eglinton Town Centre. Whether you're arriving by car or public transportation, getting to the cinema is a breeze, making it a go-to destination for movie nights with friends or family.
Secondly, the selection of movies available is commendable. From the latest Hollywood blockbusters to indie flicks and international releases, there's always something playing to cater to diverse tastes and preferences. Plus, the theater boasts a range of screens and showtimes, ensuring that you can catch your favorite films at a time that suits you.
Thirdly, the theater itself is well-maintained and comfortable. The seating is spacious and offers good sightlines, and the sound and picture quality are consistently excellent, enhancing the overall viewing experience. Additionally, the staff members are friendly and helpful, making sure that your visit is as enjoyable as possible.
Lastly, the amenities at Cineplex Odeon Eglinton Town Centre Cinemas are satisfactory. While the concession options could be more varied and the pricing may be on the higher side, the availability of snacks, drinks, and other treats adds to the overall experience.
Overall, Cineplex Odeon Eglinton Town Centre Cinemas is a reliable choice for moviegoers looking for a comfortable and enjoyable cinema experience. While there's room for improvement in certain areas, such as pricing and concession offerings, the theater's convenient location, diverse movie selection, and quality facilities make it a solid option for a night...
Read moreIn all my years going to the movie theatre had I never imagined that a group of kids WHOM BY THE WAY WERE SUPERVISED BY AN ADULT BUT HE STEPPED AWAY FOR A MOMENT TO GRAB SOMETHING WHILE THE ADS WERE SHOWING ON THE SCREEN, would be kicked out.
The manager is a complete nightmare.
Instead of waiting for the adult to come back and sit beside the kids again before the movie began, the manager used his power hungry authority to not even do that.
Instead of waiting for the adult to come back and ensure that he would be staying with the kids through the entire movie, he kicked them out.
Instead of thinking “hmmm maybe I can get someone to check on this group to ensure that indeed the adult stays with the kids for this movie”, he kicks them out while the ads are rolling.
What is the point in adult supervision IF THE KIDS GOT KICKED OUT OF THE MOVIE BEFORE IT EVEN STARTED AND BEFORE THE ADULT WAS SPOKEN TO?
the movie was Halloween and the kids had been talking about it for weeks. Was it a discrimination issue? Why Not allow the kids and the adult stay to watch the movie?
Yes the money was refunded but unfortunately for that manager, his lack of people skills and intelligence won’t give those kids back their, what was supposed to be, fun Halloween night.
Perhaps the conclusion of their terrible experience was maybe the manager just wanted to enjoy Halloween and not work. If that’s the case, he’s got the wrong job and should probably not work in customer service because he lacks the correct skills all around.
I’ll make sure that when I go back to that theatre that I don’t have to get up to use the washroom and leave my kids because they might just get kicked out.
Or
I’ll just ask him to babysit my kids while I use...
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