I have had a relatively busy year when it comes to travelling, and as a consequence have had a considerable number of hotel stays in different hotels and countries. This stay really stood out in a positive way. The occasion was a mix of business and leisure.||First of all, this is the first hotel where the priority check in for loyalty card status holders really means something: most other hotels just put up a “priority desk” sign, but in the mean time, everyone just can queue up, rendering the priority rather useless.||The Parklane however has a set of separate priority check in desks away from the regular check in desks. So here it really works, an absolutely great solution that more hotels should adopt.||Check-in was quick and efficient, with most formalities already having been prepared by the staff. Due to the ALL membership, I received a room upgrade which was a neat gesture. The welcome amenity in the room was a sumptuous fruit selection.||There was a minor issue with one of the sockets in my room, which was promptly rectified after I reported it to the staff. ||The room layout may not be to everyone’s liking though: the bathtub is “in the room”, partitioned off by glass (see picture). It comes with blinds but overall it’s just a weird design (in my opinion). It also means that just taking a shower is a bit awkward, since the bathtub is in the way a bit and the shower just sprays everywhere. This design also means that when the floor above you takes a shower, you can hear the drainage water gurgle away - I can imagine this to be an annoyance to light sleepers.||It was great to be able to access the executive lounge for breakfast and work purposes. The breakfast selection is decent for a few days, but not sumptuous - for that you’d probably have to visit the main breakfast area. Also one point of attention: it is absolutely freezing in the executive lounge on the 26th floor: people were wearing jackets inside (!!), and after working there for a 2 hours I was shivering. Please increase the temperature to a more acceptable 24-25 degrees, and not the 18-19 that the airconditioning was set to.||Staff are very friendly and helpful throughout the hotel. However the staff in the lobby bar, whilst friendly, need to be far more attentive: despite it not being busy, it was next to impossible to get their attention - we literally had to walk over multiple times to get our orders taken. When there was a quiet period, all were standing with their backs towards the guests, talking with each other so they could never see if there were any requests from guests.||Special shoutout to Joey and the receptionist lady (sorry I didn’t get your name!) with the short hair on the 26th floor - you really made me feel welcome throughout my stay. It is highly likely I will stay here again when I’m coming back to Hong Kong on a next occasion.