Prague Ticket Office — Attraction in Prague

In the end it was no problem to buy a ticket, but there were, for me, some steps which were unclear. getting to the actual screen where you can choose a ticket was not clear; I could click on several buttons which seemed to say that you could buy a ticket by clicking it, without getting to the actual screen; after choosing a seat and adding it to my basket, there is a green bar at the top of the screen telling you that the seat is added, but it obscures the button to go to the basket fully, so I had no idea how to go to my basket, till I accidentally clicked on the green bar, which made...

The ordering of tickets was painless as was the payment. I would have given 5 stars but the website is difficult to navigate when it comes to choosing seats. Unless you know exactly where the seats are that you are selecting, it’s a bit of a guessing game, I relied on using an external website to pinpoint the seats I was choosing for the performance. It would so much easier if the National Theatre website offered a seating map that customers could use to click and select their...

The ticket selection process is really confusing and not very intuitive. Having a seat map would be really helpful. It took me about 2 hours to figure out how the heck it worked. I’m only 22 (so I’m not bad at technology in general) and have bought tickets for many productions in many theatres around the world and haven’t had a ton of issues in the past with figuring it out. However, once I actually figured it out it didn’t take long for me to finish the...