Hennessy

We were on the tour on 24th April at 16:00 with Xiya being our guide. It was an absolutely fabulous journey in Hennessy. Before we started the journey, we had a taste of the cognac ice-cream which we had never had. Charlotte, who I didn’t realise at that moment that she is a cognac expert, suggested us the XO one and the chocolate one. The ice cream tasted as good as she mentioned and it was a great add-on to the tour indeed. Then we started the tour with Xiya, who was exceptionally professional and kind. She demonstrated great energy and thorough understanding about the brand and cognac to all of us on the tour. During the journey with her, we were given much information with different ways of presentation and illustration. What impressed me most was the history of Hennessy and the VR session. Xiya was always with a lovely smile on her face while she was explaining the complicated procedures of giving birth to a bottle of cognac from grapes, and staying extremely energetic throughout the whole tour as well. The speed and the way Xiya led the tour was wonderful and I was always given enough time to digest what she had said and to ask questions as well. All in all I would definitely say Xiya has done a great job and given us a brilliant experience in Hennessy. Apart from that, I would also like to share my appreciation towards Raman and Charlotte (again). Raman joined us after we finished the tour and he shared with me a lot about cognac. He was a lovely person with professional knowledge about cognac. He amazed me with the suggestion of trying the Paradis after I told him what my favourite cognac is. He promised me I would not regret and Paradis was absolutely nice enough as he said. Charlotte popped in to us as well while we were having the discussion about Paradis. I was absolutely shocked by how knowledgeable she is about cognac. She was probably one of the most knowledgable people I met in Cognac about cognac. The conversation with her was really fruitful that it enhanced my understanding a lot, not only about Hennessy but also cognac as a whole. All in all the experience in Hennessy was splendid and it was not merely because of the fact that the brand is a top tier brand, but also the people whom we met on that day actually gave extra value to the tour.