I had an extremely disappointing experience with this quad biking company, and I feel compelled to share my honest review. My friends and I encountered a series of issues that made our day far from enjoyable.

First and foremost, the treatment we received from the staff was absolutely unacceptable. They were not only rude but also resorted to derogatory language towards us, specifically targeting us as women. The owner's misogynistic behavior was deeply offensive, making derogatory claims about women's driving abilities and even physically grabbing my helmet to pull me closer, which is entirely inappropriate.

Moreover, the situation worsened when one of my friends had an accident during the activity. Shockingly, the company demanded money for the damaged bike, despite the fact that we were under the impression that the activity included insurance. This left us feeling unfairly taken advantage of and deeply frustrated.

Adding to our concerns, the company lacked a basic first aid kit, which is a fundamental safety requirement for any outdoor adventure activity. Instead of providing the necessary care, they threatened to involve the police simply because we expressed our inability to pay the unexpected additional charges.

The condition of the equipment was also subpar. The helmets provided were dirty, which is not only unhygienic but also unsafe. The quad bikes themselves appeared to be poorly maintained, raising concerns about our safety during the ride.

To make matters worse, they refused my friend the opportunity to drive, even though both of us had paid for the experience. This arbitrary decision showed a lack of fairness and professionalism on their part.

Additionally, the owner's reaction when we were riding cautiously due to the challenging route was highly inconsiderate. Instead of ensuring our safety and understanding our concerns, he became upset, further demonstrating a lack of empathy and professionalism.

In conclusion, our experience with this quad biking company was marred by their rude, disrespectful, and unprofessional behavior. I strongly discourage anyone from engaging with this company due to their lack of regard for customer safety and their offensive treatment of customers.