A wide range of toys spread in a large space. To get the innovative interesting toys you will have to SEARCH as they do not get the attention they deserve. If you're looking for the more cliched choices, there is much and you will find one too many. So take your pick. I did pick a few interesting creative games for my grandson and I had to look ...And look. I got some good stuff, but they were tucked away. At the end I was happy with what I found but it took way too long. It would be great if the staff is around to support. This will help the business besides improving sales. I found the staff on both floors clustered in personal gossip. If the staff is not around to help then why have 5-6 Of them? What might help a customer is to have on display at strategic places the layout and the arrangement of the store. At Sapphire, be ready to be on your own. I would also like Sapphire to showcase toys from different parts of the world, and toys of different types. They were better in service and variety in their tiny store on Brigade Road 25-30 years ago. Come back Sapphire to your glorious times. You were such...
Read moreThis toy store spans two expansive floors, offering a wide variety of toys, books, bicycles, and rides. However, it lacks the exceptional customer experience found in other children's toy shops, big or small. The shopkeeper and staff prohibit customers from handling the merchandise, limiting interaction. Children are not permitted to explore the items. Moreover, they do not offer any discounts.
The parking attendant insists on immediate post-shopping car removal, not allowing a brief navigation setup period, and exhibits discourteous behavior. Compared to alternatives like Hamleys, Toys"R"Us, and My Baby Store, this particular branch of Sapphire Toys falls short. They offer items at similar prices, and while I don't regret my purchase, I won't revisit nor recommend it to parents with toddlers, as the staff's constant reminders not to touch anything can hinder an enjoyable shopping...
Read moreYes hated it very badly, poorest quality & service, morning we bought an expensive toy gadget & in noon it stopped working when we bought it back to #sapphiretoys & was happy to see the owner in store thought we could get the issue resolved but didn't expect that the owner with the suite showing us the board mentioned has No Return, No Exchange, No Repair Service, I just asked the owner - If the products what you sell doesn't even work for few hours then what is the kind of quality products you are selling to customers & blindly ignoring to help with a return or at least to get the service done, he didn't reply a single word bent his head & went out silently, I request each & every customer who is thinking to shop here to not to shop & encourage this shop to sell fraud products #sapphiretoys #toys #bangalore #kidstoys #kids #bengaluru #fraudproducts...
Read more