Very professional. We have arrived on Saturday to take our 24 hours Verona card at IAT Verona Tourist Information Office (we bought the ticket online using the GetYourGuide application, paid online). The office has opened at 9.00 pm as it was written. Once we entered, we have seen the different desks specialized for like GetYourGuide, Tiquets and general desk. A woman approached us and asked if we had our ticket from GetYourGuide. She was really open and we got our tickets in just 3 minutes. Her colleague in the meantime explained us how the card is working and we got a map of Verona with all relevant sightseeing objects. I can really recommend that you manage your bookings like that (get the Verona card online from GetYourGuide, take and validate it in that office). The Verona card in physical format can be used in many of the objects for free entry and for some where you can take reduced price. Important, that you have to first validate and take you ticket before go to...
Read moreOn a school trip to Verona, we found a young “Common Swift”, a special kind of bird, sitting on the ground. Too young to fly, it would have died by the heat or been killed by a cat if we hadn’t taken it with us and to the tourist information. The employees at the counter were very kind and did a good job at helping us. After contacting various organizations and the police in order to find out what would be best for the young bird, an environmental association picked up the bird in the end. I do highly recommend the tourist information because of their kindness and language skills. (We don’t speak Italian.) Moreover I’m convinced they know very well giving you the best information and advice for visiting Verona, as they were very quick and competent at “navigating” and calling the different associations. That’s what makes a city feel kind and...
Read moreThe staffs are very friendly and kind. They also speak good English. The explanation was given to us very clearly. If you have the Verona card for 20€, you can see almost 95% of the touristic spots in Verona for 24hrs. With this card at some places you can also skip the line. The only place where you have to reserve a time slot is for the Juliet’s house and museum. We managed to do 6 locations on 24 hrs. All this 6 was recommended to us by the kind lady in the counter. Apart from these six, the rest are more or less the same. The best value is the 20€ for 24hrs, there are not a lot to see over this time period. Hence getting the 25€ card for 48hrs is not that necessary unless you want to take a lot of time in the museums for more...
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