I recently had the pleasure of staying at Amanek Beppu, and I must say that it was an exceptional experience from start to finish. The level of service and attention to detail truly made my stay memorable.

Upon realizing that I had made a mistake with my booking dates, I was greeted by the incredibly polite and helpful staff member, Ishiduka Ann, as soon as I entered the lobby. Despite it being entirely my fault, she immediately apologized and took charge of the situation. She efficiently verified my booking number, consulted her colleagues at the concierge, and suggested that I cancel the wrong booking and make a fresh one to check in immediately. She even went the extra mile by recommending that I go back to Agoda to secure the same rate. I was seated comfortably in the lobby while she tirelessly went back and forth to assist me. Her thoughtfulness and dedication were truly commendable.

Although I encountered some difficulty making a new booking online due to the hotel being fully booked for the day, Ishiduka promptly sought the assistance of her colleague to release a room online so that I could book it on the spot. She even made sure that my booking included breakfast. The level of service she provided was outstanding and went beyond my expectations.

The hotel itself is incredibly new and visually stunning. I felt like a VIP from the moment I arrived, as I was offered welcome drinks, including a variety of juices, tea, and espresso coffee, available daily until 10 pm. The atmosphere reminded me of an exclusive executive lounge. Furthermore, the availability of amenities such as hairbrushes, toothbrushes, facial wash, and lotions was a thoughtful touch. However, the most delightful surprise was the selection of different Japanese Yukata (bath robes) available for guests to use. With a wide array of pretty prints to choose from and options available for both kids and adults, the hotel's attention to detail truly stood out.

Amanek Beppu is conveniently located near a Lawson convenience store, various local eateries, and a mall with a supermarket, all within a short 15-minute walk. Moreover, the hotel's proximity to Beppu Train Station, just a 5-minute journey away, made transportation incredibly convenient.

My room at Amanek Beppu was spacious, clean, and incredibly comfortable. The bed was large and provided a restful night's sleep. The separate areas for the toilet, washbasin, and shower/tub made it incredibly convenient for guests. To my surprise, I even found pajamas thoughtfully provided on the bed. All of this was offered at an unbelievably affordable rate of less than USD 150 per night. Additionally, the presence of a smart TV allowed for seamless mirroring and casting of music, adding a modern touch to the room.

In conclusion, I cannot praise Amanek Beppu enough for its outstanding service, attention to detail, and exceptional comfort. From the moment I walked into the hotel until the time of check-out, the staff, particularly Ishiduka Ann, ensured that every aspect of my stay was flawless. I highly recommend this hotel to anyone visiting Beppu and looking for a truly remarkable experience.