Furano Prince Hotel

To get to this hotel you get the bus from Furano Station and make sure it goes to Furano Prince Hotel, as announcements will be made along the way where the bus is stopping.| When we arrived it looked interesting but a bit old. We went to reception to check in and we were assisted by a Trainee and they were quite helpful and did everything to assist us. They did not get upset when one of our group wanted to change to the New Prince Hotel and then they changed their mind to stay at the Prince Hotel instead. This staff member states professional all way and they even assisted us with the time of the shuttle bus to the New Prince Hotel. | At one stage we decided to ask the Bell Captain who was also a Trainee about the bus ,one of us asked and they said the shuttle bus to New Prince Hotel was at 6:30pm not 5:45pm. I was a bit surprised and decided to confirm with them the time and the Bell Captain Trainee became annoyed and raised their voice and told us to go to wait for the shuttle bus at the bus stop. We then went over to reception to confirm the time of the shuttle bus and this staff member came over with us to the Bell Captain and they found out that the Bell Captain did mot realise that there was an extra time table for the shuttle bus and they told us the wrong place to wait which should have been at the lobby neat the front.| The Bell Captain Trainee did not have good customer service as they raised their voice and got annoyed because a couple of us asked them the same question. They also advised us the wrong place to wait which showed either they did not have enough training and could not cope with being asked the same thing a few times. | The other interesting thing about this hotel is that they have real keys for your room instead of keycards. If you went out and thought the door locked itself you were wrong as had the put the key on to lock your door.| The room was quite compact so if you had luggage made it harder to move around. The one good thing about the room was the view from the window. The bathroom was small and the tub had a curtain to stop the water going on the floor and this showed the age of the hotel.| We only stayed one night and felt it was a bit too far from town so you had to take a bus or taxi. The other option was the take the shuttle bus to the New Prince Hotel and look around there.| This hotel is more for skiers so if you enjoy skiing then recommend this hotel but if you not a skier would not recommend this hotel.