Nozo Hotel — Hotel in Furano

Our stay at Nozo Hotel in Furano was nothing short of spectacular. This boutique hotel, nestled in the picturesque landscapes of Furano, offers a perfect blend of modern comfort and traditional Japanese hospitality.Upon arrival, we were immediately struck by the hotel's charming architecture, which beautifully marries contemporary design with rustic elements. The staff greeted us with warm smiles and genuine hospitality, making the check-in process smooth and welcoming. They were incredibly helpful, offering us a map of the area and tips on local attractions.Our room was a cozy haven, featuring minimalist décor that exuded a sense of calm and relaxation. The large windows provided stunning views of the surrounding mountains and fields, creating a serene atmosphere. The room was well-equipped with all the modern amenities we could need, including a comfortable bed, high-speed Wi-Fi, and a spacious bathroom with luxurious toiletries.Dining at Nozo Hotel was a highlight of our stay. The on-site restaurant serves a delightful array of local and international dishes, all made with fresh, locally-sourced ingredients. Breakfast each morning was a feast, with a variety of options that catered to all tastes. The staff in the restaurant were attentive and friendly, always ready with a recommendation or a cheerful greeting.The hotel's location is ideal for exploring Furano. We were just a short drive from the famous flower fields and several excellent wineries. The staff at the concierge desk were always eager to help us plan our day, offering insider tips on the best times to visit the attractions to avoid crowds.One of the standout features of Nozo Hotel is its onsen, a traditional Japanese hot spring bath. After a day of sightseeing, relaxing in the onsen with its stunning views of the natural surroundings was a perfect way to unwind.In summary, Nozo Hotel in Furano offers an exceptional experience. The combination of beautiful design, excellent service, and ideal location makes it a top choice for anyone visiting this enchanting part of Japan. Whether you're here for the flowers, the wine, or simply to relax, Nozo Hotel provides a memorable and delightful stay. The photo features a delightful ramen...

We recently stayed at Nozo Hotel for a week in the Junior Suite.

The eco-cleaning policy was explained to us, including a full cleaning on the 4th day. However, even the eco-cleaning, which was supposed to include bathroom cleaning, was not properly done. After cleaning, the mirror and sink were still dirty. When I raised this issue with the staff, I was told that if clothes were around, housekeeping couldn’t touch them—even though my sink was completely empty. Instead of addressing the cleaning issue, the responsibility was placed on the guest, which was disappointing.

We only requested housekeeping twice during our 7-night stay, yet only about 50% of the dirty towels were taken each time.

One serious concern was that during housekeeping, our door was left open and unattended for at least 30 minutes with no one inside. This was a major security issue. However, I appreciate that a staff member came to apologize after I reported it.

Cleanliness was also an issue with the new bed sheets, where I found a short curly hair, raising concerns about hygiene.

As we stayed in a Junior Suite, the largest room in the hotel, it was inconvenient that there was only one box of tissues for the entire suite, which had a separate living, dining, and bedroom area. Additional tissues should be provided for suites of this size.

There was also a metal tray inside the microwave/oven with Japanese writing that says “Not for microwave use,” but there was no warning in English. This could be dangerous for guests who don’t read Japanese.

On a positive note, we loved the kids’ room and appreciated the family-friendly facilities. However, cleanliness in the hotel needs improvement.

Additionally, some guests were entering the onsen without washing beforehand and only showering afterward. The hotel could provide more clear signage or educational materials to ensure proper onsen etiquette.

Overall, we enjoyed some aspects of our stay, but the cleaning standards, security, and communication need...

Loved staying at this hotel for two nights during our summer honeymoon! I think this is a ski hotel in the winter as i saw a ski locker area and there are only 3 floors, 1 elevator, very spacious and open stairwell. Rooms are a bit small but hotel is new and so very clean and pleasurable! I loved the nice expensive Toto toilet that has automatic lid open/close and dryer function