To sum up: the station officer at Kiyosumi-shirakawa just took the deposit money on our Pasmo cards.
I went to the Oedo line station office with my boyfriend to refund our Pasmo today at around 7 in the morning.
There was a man wearing glasses, seemed about 30 or something (didn't have a chance to get his name) and I asked him in Japanese like 'Pasmo o harai modosi kudasai(refund Pasmo card please)' I'm sure he got that we are foreigners by my poor Japanese.
Then he said okay and took those two Pasmos' and checked the value. We heard that they would give the deposit money back for each as you refund it-500yen. Not like Suica. That was actually why we chose Pasmo!
But he didn't. He gave us the value money without even showing us the receipt, and told us bye. He just took two Pasmo cards, not giving back the deposit, and not showing the receipt to clear it all. And NO one single explanation.
We were all like 'whattt?' But couldn't complain at that moment, we were losing our plane.
That would be an easy 1000yen in total for him, nice job. I hope it gave him a life.
Beware when you are at Oedo line, you might get ripped off by a government officer.
He has to...
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