Located just in front of the iconic Hachikō Statue and the Shibuya Scramble Crossing, at 2-1 Dogenzaka, Shibuya-ku, Tokyo, SHIBU HACHI BOX serves as a small but strategic tourism & information hub. It’s open 10:00–20:00 (closed around 12/29-1/3) and offers multilingual support, WiFi, souvenir sales, ticketing/guide services.
What it does well Prime location: Being right by the Hachikō statue means it’s hard to miss. Perfect first stop when arriving in Shibuya or waiting to meet someone. Services & convenience: The staff speak English and Japanese, you can get tourist info, purchase discounted “TKTS” tickets for shows, find guides or tours. Souvenir selection: A clear advantage is its fun range of Shibuya-themed memorabilia – magnets, plushies, dog-Hachikō themed items. For example, the “SHIBUYA♡HACH” rubber magnet appears as a souvenir item. Meeting point / orientation spot: Because many walking tours start here it’s a natural gathering place. feedback mentions that while the souvenirs are cute, they may not be the best value compared to larger stores or discount outlets. Cashless / payment specifics: According to sources, the spot is primarily cashless – worth noting if you only carry cash. Crowded area: Being right at one of the busiest junctions in Tokyo, you’ll likely deal with crowds, especially midday & evenings. So if you're looking for calm, go earlier or during off-peak time. Why you might visit If you just arrived to Shibuya and need orientation, maps, tips, WiFi or a quick stop to get your bearings – SHIBU HACHI BOX is ideal.
Visiting SHIBU HACHI BOX feels like stepping into one of Tokyo’s “gateway” spaces: a place that isn’t the main attraction itself, but facilitates your experience of the neighbourhood. It doesn’t aim to be a full-scale shopping complex or a grand museum-style visitor centre. Rather, it’s compact, efficient and visually tied into the vibrant Shibuya atmosphere.
Its greatest strength is its strategic placement and service role — however, if you’re seeking deep, quiet browsing or large range of local craft goods, you might find it a little small or commercialised. Personally, I’d recommend doing a quick stop here early in your Shibuya walk, pick up any info or souvenirs you want, then move into the surrounding neighborhood to explore deeper.
Tips for your visit Bring a credit/debit card or mobile payment option — just in case cash isn’t accepted for your souvenir pick. If you want better photos or a more relaxed visit, go early morning when the crossing and statue-area are less packed. Use it as your first stop: grab maps, ask staff about what’s new in Shibuya (since the area is under rapid redevelopment). Then plan the rest of your day. Browse their souvenir selection quickly: things go fast (especially plush toys) and if you see something you like, consider...
Read moreLocated right in front of hachiko statue and at the exit of shibuya station.its fairly small and easy to find .the is one of the rare place in shibuya where the staff speak english . There is plenty of free books about tokyo in multiple languages which is very helpful .it has now become also a hachiko good store though the selection is very limited and everything is crazy overpriced for tourists . Is it cute ? Yes is it priced well and competitive compare to donki and other tourist spot ? No . Is it affortable ?...
Read moreJust stepped in for a quick look and I asked the staff a quick question. I was met with a very rude response by one of the English speaking staff. She almost sounded angry with me. It's a real shame it's in...
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