Les Mills Newmarket — Attraction in Waitematā

I have been going to Les Mils NM for 10 months now and I couldn't be happier with the facilities and the progress I have made. It is always immaculate and clean, the equipment is new and easy to use and the space feels light with good energy.

The staff are absolutely amazing, you always feel welcomed and they make an effort to get to know you, give advice and make the gym space feel very safe and tidy. I have no issues approaching any of the staff here.

I have also being receiving one on one coaching from one of the PT's at Les Mils, Cristian Cannata. I originally started out receiving a free consultation from him and from that session I was blown away by his knowledge, care and attention to detail. I have had 10 months of training from Cristian and I am amazed at the progress I have made, from being skinny runt I am now achieving a body that I never thought was possible. Working a manual labor job that requires me to be fit an athletic, the training has made me feel stronger and more resilient. It's been a great upgrade in my life physically and mentally.

I never thought I'd have a PT however I couldn't imagine working out without one now, there's so many nuances and small details that I'd never consider. However, with Cristians guidance I feel reassured that I am doing the best exercise and movements to grow muscle whilst not injuring myself.

Thank you to everyone...

Felt very welcomed by FOH staff and group class instructors, but office staff and personal trainers were 'scowly' and might need to address attitude - they gave a self entitled 'influencer' vibe. Felt very judged like I was not worth their time or that I should be privileged to be in their presence. Not ideal for first starters or those unfamiliar to the gym environment.

The classes are awesome and very immersive and encouraging. The gym floor feels lacking, including the absence of simple cable attachments, adductor/abductor and chest/delt fly equipment, and olympic platforms.

Les Mills are excellent marketers, and this experience feels more like gloss than real substance, as a seasoned lifter and fitness professional.

This review earns an additional star for quality of group fitness experience.

This review loses a star for poor membership process experience from office staff, including deception around promotional pricing and promotional...

For a long time I have used les mills and recently they have put prices up with no improvements to customer service! Les mills took payments from my accounts and recently they tired to blame me saying that I did something to stop my payments. At no point did they ever tell me that the account was overdue I only found out this after trying to cancel my account after 10+ years that I was to pay a big overdue bill before I could cancel. they never once communicated that there was something wrong with my payments so I could fix it! horrible experience especially because my bank said there is nothing wrong with my accounts and they must just be crazy. Very disappointing les mills shame on you! (If anyone is wanting to cancel their membership watch out for all the unfair charges they try to make you pay and give them lots of notice otherwise ur forced to pay more!) will never come back...