A 3 stars review for a 3 stars “hotel” and I’m quoting hotel because it barely passes as a hotel. Anyway, as many other reviewers have said, the location is the main advantage to City Box bergen. The hotel is located in a very convenient location, 10 minutes walk from the harbor, 10 minutes from Bryggen, and with Kiwi (convenience store) right in front of it. Rima (another store) as well as 7/11 just within 5 minutes walk. 4/5 stars for the location due to not having much else in the area. The staff seemed to be okay, their office is somewhere in the back but with a check in terminal, you would not really need staff’s help as much. Service and staff get 3 stars for the lack of “welcoming” feeling. Citybox Bergen has a locker to store your luggage (I wouldn’t recommend it), kitchen area equipped with coffee machine and vending machine, and chilling space with TV, couch, and books. Now, the room was my biggest let down during my stay. I have booked a double room and got a very small and claustrophobic 12sqm room with the bed raking the vast majority of it. It was a struggle to move around, have a proper place to sit, or open up my luggage. The room looked absolutely nothing like the pictures. The room had no amenities whatsoever. You get 2 plastic cups, 1 towel set, hand soap, a hairdryer, and god-knows-what in the shower to wash your hair. It was a locked up black container with no labels. It was 26c in Bergen and the thermostat in the room was merely a decorative unit. The lowest you could adjust was 22c, and did absolutely nothing. With a small room, defective cooling system, and a small back alley window, you better off staying by the sea… The bed was okay, too soft and offers no back support at all. So if you got back issues, I wouldn’t recommend it. The pillows were soft too and pillow covers had red stains, I hope it was just makeup or painting stain and not bl**d. The walls are extremely thin that you could hear the people in the corridors and when the phone rings in their rooms. My neighbors were loud and yelling till midnight which was frustrating especially when you’re already hot and uncomfortable. The “hotel” is built on providing the minimum to qualify as a hotel while cutting costs right and left such as the lack of reception, defective cooling, old and grey linty beddings, no room service, no breakfasts (you can get breakfast at a partner cafe), zero complementaries, and even the water faucet was restricted so you can’t have really hot/cold water. I know Norway is generally expensive but with 130€ a night, you don’t get much value for your money. The hotel is suitable for a young solo/couple light packers who just need a bed to sleep with zero expectations of comfort. If I come to Bergen again, I’ll look for a better place to stay and keep City Box as a later resort for the convenient location.