Dolphin Adventures Sea Kayaking — Attraction in George

Just spent a week on the garden route and I think this was the best activity we did. Geo (our guide) was a fountain of knowledge and comedy. We aren't proficient paddlers but we felt very safe out on the ocean with him. He was honest and transparent about the experience and our chances of seeing dolphins. He went above and beyond to give us the best experience possible. We did not only see dolphins but paddled with them along the coast for about a km. We were amongst them as they cruised and we felt like part of the pod as they jumped out the water meters from our boat. Was extraordinary and fun and we learnt a lot. Will definitely go out with Geo again if I ever...

We contacted Giovanni and was told we can arrive on the morning and do payment before we go out. We arrived on time and was told the group is now too big, there is a safety risk, and there were persons meant to go at 7h00 that is now joining the 9h00 group, they already paid, so we need to come back at 12h00 or 15h00 to try again (IF the wind does not pick up). So......we did not pay and book online, at the advice of Giovanni, and got the unexpected bad service. My two daughters, my wife and I were extremely disappointed. Why exclude us from the group when an earlier group booking changes their mind.....? I hope you handle this type of situation...

Very unimpressed, no directions on where to go or basic kayaking advice e.g. maintain pressure with feet. We then headed in the opposite direction to where the animals were... They said it was due to it being more sheltered - but the sea was calm and there we zigzagged without any attempt to find anything or commentary on the coastline. Significantly under the max 2 hours advertised...arrived back 11:45, started looking for kit getting out kayaks at 10:00 so I would estimate only 1hr 15 and certainly...