앰배서더 서울 - 풀만 호텔
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Stayed at the Pullman in Seoul recently and enjoyed our time there. The hotel was nice and pretty close to many eateries and the night market. The hotel room was nice and clean and well kept. Breakfast was available in both the Kings restaurant and the Executive lounge, although for Platinum and Diamond accor plus members breakfast was only offered in the lounge (had to pay separately for the full buffet). Unfortunately the executive lounge was continuously packed and therefore didnt really give that “exclusive feeling” (not sure if the people there were all either staying in executive suites or had some other sort of hotel membership). They definitely were not attached to Accor status as you would be lucky to have a handful of premium members in any executive lounge at any given time (definitely not a lounge filled with people). With that being said, the food offered within the lounge was decent and so to was the beverages offered. The breakfast buffet options were definitely not as plentiful as a regular 5 star hotel buffet though. This is the first time executive lounge I have come across that didnt allow Platinum and Diamond Accor members to dine in both the executive lounge and the main restaurant (was restricted to the food within the lounge only)…. was most likely due to the other people staying at the hotel and there not being a way to separate those people from the Accor members (I actually do not know the arrangement). Many of the people piled on plates of food and went back forth many times and were quite loud also. (so I can see why those people were restricted to the lounge only tbh and not allowed entry to the main restaurant). All in all, the hotel was wonderful and definitely worth staying at. The hotel staff were all amazing and very thoughtful and accommodating. Separate review of Kings seafood buffet to follow. If something was done about the executive lounge esclusivitiness this will definitely be worthy of a 5 stars.
Riley Lucas
00
Great Stay Marred by Soundproofing Issues I had a generally enjoyable experience. The front desk staff were friendly and helpful, answering all my questions with a smile. The hotel's location is peaceful and quiet, with small eateries and convenience stores within a short walk. It's also close to the Dongdaemon shopping area and attractions are within easy reach. The breakfast spread was impressive, with a diverse selection of options. I'm glad I chose the room package with breakfast. My room was spacious and clean, with a comfortable king-size bed and a single bed. The bathtub was a nice bonus. However, there was a major downside - the soundproofing between rooms was virtually non-existent. I could hear the water running and people talking in the next room with crystal clarity. Upon investigation, I found an unsealed gap between our room and the next room's toilet, which was shocking. When I reported the issue, the operator apologized but couldn't offer a solution due to full occupancy. They could only ask the neighboring room to keep the noise down, which wasn't the problem - they were talking normally. Additionally, my parents' room experienced a sewage smell, which was unpleasant. To the hotel's credit, they promptly arranged for someone to fix the issue. However, the smell recurred after a while, suggesting that more frequent cleaning or a more permanent solution is needed to fully resolve the problem. Given Pullman's reputation, I expected better infrastructure quality. Everything else was great, including the concierge service. Overall, I would recommend this hotel, but hope they address the soundproofing and sewage issues. Photos of room and view, plus video recording of sound coming from next door
Catherine Koh
00
Let's start with the good things. The rooms were recently renovated, and it even has new construction smell. The location was not great, but good enough for touristic attractions. But there were very critical things, that we will never stay here again. 1) AC doesn't work. We visited during end of November, and hotel disabled AC. Our room temperature was 30 degrees Celsius (86F!!) When you turn on AC, it doesn't cool down, because hotel disabled it. We called front desk, and they told us to turn off AC, to cool down the room which is ridiculous. Only way to cool down the room was by opening window (not sure if all the rooms have window that can open). Even with that, the lowest temperature went down to 26 degrees Celsius (79F!). 2) Sewer smell!! There was a very heavy smell coming from the bathroom, which was disgusting. At times it was minor, and at times especially at night it was very bad. We kept the bathroom door closed all the time, and even with that, the smell was significant. 3) Mosquitos. Even at the end of November there were a lot of mosquitos, and they were coming from corridors while housekeeping cleaning the rooms. One night, we killed 5 mosquitos in the room and we were bitten many times! Lastly, the hotel advertises 2 pools, indoor and outdoor. But to use the outdoor pool, you need to pay extra between $30-$70 per person per day, which was not disclosed during booking! These major flaws are unacceptable in a 3-star hotel, and I'm not sure how this hotel got 5 stars! It is impossible to sleep well when it is very hot and smelly in the room. We don't suggest this hotel to anybody! Attached are the photos of the AC controller, and mosquitos from corridor!
LA Traveler
00
Historical five star hotel. This is a historical Korean hotel that strives to represent five star quality in a modern fashion and at a very good price point compared to other hotels located near by. Loads of parking available. Bus stops and a taxi rank right out the front. Underground train station less than a kilometre away. Centrally location to a popular shopping district and street food market which is very popular at night. The grand ambassador seoul offer many attractive features like. Buffet breakfast and unbelievable quality of food for all types of people. Main bar area with reasonably priced drinks. Function rooms for corporate meetings. A pool area for relaxing. Gymnasium for pumping iron. Golf driving and putting range. Separate male and female spa rooms with hot and cold baths. Massages also available. Some bad points. International atm with a high withdrawal fee. The pool area is not suitable for adults as it's a very shallow pool and many rules apply. Photos are misleading. The gym is normally fully of local business man during the day. The male only spa area is not suitable for white males or man with tattoos warning signs at entrance to spa and this is not mentioned prior to payment. The hotels facilities and more targeted to local business man only, Rather then hotel guests. And just like many other hotels you will need to pay extra to enjoy the simple things. We stayed over a christmas period and found the hotel staff to be very helpful and honest in their personal manner. Cheers to the grand ambassador soul.
Google Account
00
“Once you check in, you won’t even need to go out. “ 🙂↔️🙌one of the best pools in the world ❤️좋아해요 I strongly recommend the swimming pools—some of the best in the world! 🌍 I will definitely come back for the pools and the exceptional service. You need to experience it for yourself. 😘🇰🇷 The staff truly take great care of their customers, which is reflected in every detail of the hotel. From the scent and décor to the people, everything showcases the hotel’s high standards. ♥️ plus restaurants and great facilities, that we call holidays 💯🙌☺️ #foodielifenini
Anita
00
Best hospitality. Popular tourist attractions are close to this hotel. Rooms are nice and cozy. They have a variety of options in the breakfast to choose from. If you want the best view, do visit Namsan restaurant located on the 19th floor. It has the best view of Namsan tower and Seoul city. You can also spot DPP.
Tanvi Gupte
00
Nearby Attractions Of 앰배서더 서울 - 풀만 호텔
Dongdaemun Design Plaza (DDP)
DDP │ Dongdaemun Design Plaza
Namsangol Hanok Village
THE SHILLA Seoul
Megabox Dongdaemun
Shilla Duty Free
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
Sparex
Jangchungdan Park
Toyoko Inn Seoul Dongdaemun I

Dongdaemun Design Plaza (DDP)
4.3
(11.6K)
Click for details

DDP │ Dongdaemun Design Plaza
4.3
(10.2K)
Click for details

Namsangol Hanok Village
4.4
(4.1K)
Click for details

THE SHILLA Seoul
4.6
(3K)
Click for details
Nearby Restaurants Of 앰배서더 서울 - 풀만 호텔
Woo Lae Oak
Taegeukdang Bakery
Ojang-dong Heungnamjip Main Store
Pyongyang Myeonok
Geumdwaeji Sikdang
Star Samarkand (Halal)
Ojangdong Hamheung Naengmyeon
하남돼지집 동대문점
Seoul Shilla Hotel The Parkview
Onjujeong

Woo Lae Oak
4.2
(2.8K)
Click for details

Taegeukdang Bakery
4.2
(1.7K)
Click for details

Ojang-dong Heungnamjip Main Store
4.0
(1.5K)
Click for details

Pyongyang Myeonok
3.9
(1.5K)
Click for details

Basic Info
Address
287 Dongho-ro, Jung District, Seoul, South Korea
Map
Phone
+82 2-2275-1101
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Website
all.accor.com
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Reviews
Overview
4.2
(1.5K reviews)
Ratings & Description
attractions: Dongdaemun Design Plaza (DDP), DDP │ Dongdaemun Design Plaza, Namsangol Hanok Village, THE SHILLA Seoul, Megabox Dongdaemun, Shilla Duty Free, Novotel Ambassador Seoul Dongdaemun Hotels & Residences, Sparex, Jangchungdan Park, Toyoko Inn Seoul Dongdaemun I, restaurants: Woo Lae Oak, Taegeukdang Bakery, Ojang-dong Heungnamjip Main Store, Pyongyang Myeonok, Geumdwaeji Sikdang, Star Samarkand (Halal), Ojangdong Hamheung Naengmyeon, 하남돼지집 동대문점, Seoul Shilla Hotel The Parkview, Onjujeong
