My hostel recommended me and my brother to come here to check out on how we could get to Gaztelugatxe and that was one of the best decisions we made.
The staff was extremely professional, well versed in her domain, and super friendly. She recommended us to take local transport and explore the area on our own. We were ready to spend close to €100 per person to join a tour but the staff reassured us that the transport in Bizkaia was super easy. She was right.
We managed to explore and hike to Gaztelugatxe for like probably less than €6 per person on transportation. Everything was easy.
Eskerrik asko to the lady who helped us, and kudos to Bilbao and Bizkaia because I have traveled much of Spain — Madrid, Sevilla, Granada, Malaga, Barcelona, Salamanca, Santander, Zaragoza, Valencia, and I have to say that my favorite has to be...
Read moreOffice consisted of empty leaflet holders with just QR codes to PDF documents that were unhelpful to read on a mobile device. Rows and rows of tablet devices that I did not try.
The office didn't help much with being tours, but gave me a list of numbers to call (which I already had).
Bought the tourism and travel cards from here, but generally found this office didn't offer much more than I could find online.
Brochures were useful for inspiration, but would have been better with estimated journey times. The illustrations sometimes indicated attractions were closer on foot than they actually were.
Google opening hours for the tourism office were out of date (late Feb/early March).
English translation in tourism leaflets and websites could sometimes be...
Read moreOne of the beautiful tourist information buildings. We took a token from the machine at the entrance. The lady at the desk spoke English and hence it was easier to communicate. She helped us with all our questions. Since it was New year week she gave us a document with all the local events happening. They had a little magazine with nearby places to Bilbao on the bus or train. Multiple routes for a day trip. It was very informative. On 1st Jan, restaurants were very hard to find. Even though on Google Maps it said open, it wasn't. A collective information of actual open restaurants (at least in the city center) on 31st Dec and 1st Jan (particularly on public holidays)...
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