1 Star

Unfortunately, my experience here was incredibly disappointing, and I ended up leaving before the main course. From the moment I sat down, the service was off. My table wasn’t properly set—just two forks and a napkin—while other tables around me had full settings. When I asked for the same, the waiter seemed annoyed. There was also some confusion about whether they had a set menu, and asking about it only seemed to irritate the waiter more.

To make matters worse, I was told I needed to “choose quickly” because they would be closing soon, despite it only being 22:45 and their listed closing time being midnight. If there wasn’t time to give me a good experience, I would have preferred not to be seated at all.

The second waiter was nicer, but couldn’t make up for the poor service. When my first course (lamb sweetbreads with garlic, parsley, and truffle parmentier) arrived, it was clear it wasn’t fresh—the dish came out far too quickly. The sweetbreads tasted more like fast food than anything thoughtfully prepared, and the truffle was completely missing from the parmentier. The whole dish was covered in a salty brown sauce that was hard to identify and impossible to enjoy. Having spent time in the Basque Country, this felt like an insult to the rich culinary tradition.

After trying a third of the dish, I canceled my main course. The first waiter seemed surprised that I didn’t want to finish, but the final straw was when he ignored my request for the bill. At one point, he stormed by, slapped my table, and mumbled something I couldn’t understand. After waiting for a few more minutes, I flagged him down again and asked for the bill. That’s when he laughed and told me that the slap on the table was meant to indicate “everything is okay.” I told him I didn’t understand that, and he brushed it off as if it was nothing.

This experience was deeply frustrating, and I left feeling unwelcome, especially as a solo diner. Hopefully, the restaurant can improve its service, because the way it operates right now is far from what it promises to be.