We made a short stop in Bern after our helicopter trip. The reception staff were kind, friendly, and well-mannered. However, our issue wasn't with the room or the food. Between 10:30 and 11:30 AM, a housekeeper repeatedly opened our door without knocking. The first time, we were showering, and the second time, we were changing and were naked. We certainly wouldn't expect such an intrusion from a hotel of this class, especially since it wasn't even check-out time. The system should have clearly shown we were still in the room. When it happened a third time at 11:30 AM, my patience was completely gone. I felt unwelcome and pressured to leave immediately. Upon checkout, we reported the incidents, but I'm unsure if our concerns were taken seriously. It's a real shame, considering the money and time we spent; this experience left us feeling...
Read moreTop notch hotel to organise business conferences. The quality of service is amazing, the view is breathtaking, food is excellent. I went there for a conference and my teams ordered for me non veg food however it was a bit late to order something else yet they arranged pasta for me. They also have nice collection of wine. Try to book in advance because they seem to be absolutely full all year around. Not to mention the location is great, everything is in the walkable distance and there are bus and tram stops close by if you...
Read moreGood place to have a fun time on the weekend in the casino(kursaal). 😜🤩 Entry charges is 10 CHF with one complimentary drink with it. 🍺 Friday and Saturday night are the best times to visit here as it is generally crowded and has good atmosphere. You can play games like roulette and blackjack on the tables or on the machines. 😎 There are also many slot mavhines to sit and play alone on any of them. It also has a bar to get drinks and food as well. Sometimes. Coupons are given for free food and drinks if you...
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