Victoria Gate Casino — Attraction in Leeds

Shocked and embarrassed. I never write a review but others need to be warned. I would give zero if I could. I went to visit at 9pm tonight, Monday. As I approached the door it wasn’t opened for my by security. There was no warmth. As I went to open the door he eventually opened the door ever so slightly, looked me up and down life a piece of ** and said how many drinks?? Your intoxicated. I had only had 1 drink, there was no way he could tell this and it wasn’t the case. It is a blatant case of discrimination based on some other factor. Was it my slight limp for my bruised ankle from football, do you discriminate against those with a physical disability? Was it age discrimination because I am 35 years old, is it socio economic discrimination - did I not look rich enough to spend money in your casino? Other another discriminatory factor. The fact is I was made to feel embarrassed by a disgraceful and unfair judgement. I will never ever visit this casino after how it’s left me feeling tonight. I see other reviews here, It really suggest some unconscious bias training is required at the least, as well as discrimination and customer service training. I won’t hold my breath looking at the other reviews. I’ve contacted management, I doubt I will here back. Therefore I urge you to visit other casinos in Leeds and don’t give them a penny for the way they treat people....

Victoria Gate Casino is a large and impressive casino located in the heart of the city center. The overall atmosphere of the casino is enjoyable and the space is well-maintained, with plenty of room to move around and explore. However, one downside to the casino is that they allow smoking on the premises. As a non-smoker, I found this to be quite uncomfortable and it made it difficult to fully enjoy my time at the casino.

Despite this, the casino offers a wide variety of games to choose from, including traditional table games and a range of modern electronic slot machines. The staff is knowledgeable and friendly, and they are always happy to assist with any questions or concerns.

One downside to Victoria Gate Casino is that parking is not free and can be quite expensive. This can be an inconvenience for those looking to visit the casino for a shorter period of time. However, the central location of the casino makes it easily accessible by public transportation or by foot.

Overall, Victoria Gate Casino is a decent option for those looking for a large and well-equipped casino in the city center. However, the smoking policy and lack of free parking may be off-putting to...

Could have been a great new years evening but “keystone cops” ruined it!! So Lionel Richie did a decent turn and there were glasses of bubbly a plenty - must have been 80 or so glasses for the 4 “VIP”s in the bar area who gratefully donated far too many to us! But given that one goes to a casino to have a bit of a gamble it was rather disappointing to not be able to do so. Fine if all you want is roulette with many tables available but not a chance on black jack. Two tables open and three deep at Each one yet at least two not in use. I did ask a guy who looked like he might have been the pit boss if it was possible to open a third table but wasn’t interested. Although then a poor guy who seemed to be a trainee started playing with cards on one of the vacant tables but eventually gave up due to the volume of people wanting to play blackjack and him having to tell them he couldn’t deal as he was training! So could have been good but ruined by ineptitude and poor management. All I wanted was to play a bit of good old blackjack but sadly not possible due to the number of people crowded round the two tables and the reluctance of management to open any of the...