Bella Nail ABQ — Attraction in Albuquerque

The first time I came here I got a gel manicure and (reg) pedicure. The pedi was great; however, the gel manicure began to peel off after a week! I did not attempt to get the manicure fixed due to a busy work schedule, I just painted over them myself. The tech that did both services kept commenting on how dry my heels were and how bad my cuticles were. It was kind of embarrassing. I told her that I'm a(n)(obviously) pregnant mother of a toddler and I work full time. I don't often get time or money to do self care or treat myself.... Yet she kept on. I let her finish her job, paid with a tip and moved on with my day. The next time I got services here (yes, I came back.... It is super close and convenient) I just needed a pedicure this time as I cannot reach my toes to paint them because of my belly! They were pretty busy so I let them know what service I needed and sat down to wait for someone to call me back. Well two of the techs finished with their customers but did not call me back. They just ignored me up front. When another customer walked through the door they sat her immediately! I made eye contact with the other tech (by this time a couple more finished up) and she looks at me surprised and apologized for forgetting about me and sits me at a tub. I'm a little bugged at his point because it has been an hour. The gentlemen service worker starts filling the tub with cold water. I mentioned this and was ignored. But he did get up and grab a towel to cover my legs (without asking) because apparently my mid-thigh shorts are too revealing for him. Now I'm bugged AND embarrassed! He does a speedy job through the pedicure. At some point an older woman comes up and asks if I want the deluxe pedicure. I decline this service and it seemed to upset her because she began to talk to the man in their language and it did not seem like she was saying anything nice. I'd like to add that I usually opt for the deluxe however after being forgotten, then shamed for my apparel, I just wanted to get out of there! I waited for my toes to dry, paid for the services with a $4 tip, and continued my day. I think it's safe to say I will not be...

CINDY and this male in particular are rude and racially discriminate at times. It's Cindy's uncle, if I'm not mistaken. Both of their attitudes are utterly disgusting. The male is tall, slim built with black tousled (most times, stiff) hair. He does not listen carefully to what you're saying, and goes off the rails with his foolishness. He thinks he knows it all. If he listened carefully, he would realize one agrees with him. It is comical to say the least. They talk ill of you in their language, and think you don't understand. Funny enough, I do. Thanks to studying abroad.

Also, they will try to 'outsmart' you with their prices, if you aren't careful. I overheard the male say: "If you don't get gel, and choose regular polish instead, you will be charged $1 if it chips, etc." Considering, if you come back in the next day, which is ridiculous. If regular nail polish chips on the same day, more than likely it is not the customer's fault. If the customer chooses to come in the next day to have it fixed, it should never be an issue nor an extra charge. This is the only nail shop I know that will have the audacity to charge you for that. Also, if there is an issue with a nail, do not polish over it or whatever the issue may be ...REMOVE the polish, ETC and do it again.

LET CUSTOMERS CHOOSE WHAT THEY PREFER. EVERYONE DOES NOT PREFER GEL, ETC. AS LONG AS YOU'RE GETTING PAID FOR THE WORK DONE, IT SHOULD NOT BE OF ANY CONCERN TO YOU WITH WHAT A CUSTOMER CHOOSES.

I tip every single time, and they're still rude. The only time I refused to tip was the male. He did a terrible job and had nerve to remain foolish and rude.

CINDY is just as rude and has a foolish attitude, but likes to 'play' nice.

If you choose to visit this location, please go to MING or NINA. MING and NINA are the best, nonetheless the sweetest. NINA is a very sweet lady, but they tend to corrupt her mind as well time from time. It's unfortunate, but no worries.

Again, MING and NINA are the best. There is never an...

My first time at this nail salon with my granddaughter, I was looking for a place besides Walmart because they are always busy. This is the worst experience with Nail care we've ever had!!! Pedicure was done professional we were pleased. The Nail care was horrifying and all they could do was talk behind my back that I was the problem. The lady that did my nail care left the gel polish very sloppy & since is chipping & falling off! not anything near what I had asked for, because I was not happy they had the lady that does pedicure try to fix the mess that was made! The worst experience I have ever had and my granddaughter is not happy with her nails as the gel polish has been chipping and falling off! Unfortunately they made this out like I was the problem, we will never return!! Not once did they apologize as I was clearly upset because we were leaving on vacation and my nail care was bad and nothing I could do about it!! Above all they expected a tip! I've never NOT left a tip! I'm concerned product must be old they are using as we've never had problem with gel being so awful.

Sad that my granddaughter had to...