Graham Brothers Jewelers LP — Attraction in Amarillo

PLEASE READ ALL: I had a budget, and a dream ring I wanted, but everything I was looking at and finding was out of my budget and reality was kicking in and I was almost ready to sacrifice some wants for sake of what I could afford.

THEN a friend told me about the Graham Brothers Jewelers in Amarillo. I talked with Lex, told him my budget, my wants and dreams, but also what I was looking at for realistic and budget reasonings. I went up to see them and he walks in with a box and said, "I think I have something you'll love." I opened the box and immediately knew it was the one and I loved it but knew there was no way this was in my budget. After talking about it I asked the price question and he blew me away! It was in budget and everything I dreamed of and more!

If you're a person reading this and want an honest review this is it. The customer service was beyond what you would ever expect, it was amazing. I cannot stress enough that if you need jewelry repaired or shopping for a special event, please go to them first and let them help you! They are amazing and their product is beyond compare. You might think going to a jeweler would cost more or just intimidated ( I thought those things) but in the end I was in budget, and didn't compromise on a thing.

My now fiancé cannot stop looking at her ring and commenting on how it sparkles so much. She's never seen a piece of jewelry shine like this does. Even other people could not believe the quality of the product (not just the standard "Oh it's gorgeous") but you truly saw in their face their amazement for the ring.

I could go on and on and so could she but I don't want to bore you all with the details. Just go to them and you'll be happier than you could...

Not sure where to start to detail my experience with the amazing staff at Graham Brothers. It is extremely difficult to find the words to express my utmost appreciation and complete satisfaction of our first experience at Graham Brothers Jewelry. I utilized the online appointment option for our very first visit. We were greeted at the entry by Mr. Lex Graham a few minutes prior to our appointment time and simply put, I was blown away by the level of professionalism and courtesy extended by Mr. Lex Graham. The Graham family have reinvented the jewelry purchasing experience. This operation works on a level that I have never witnessed. Within 5 minutes of our discussion with Lex, we felt as if we had been customers for years. We were in the market for a very special time piece and within 5 minutes of leaving the office we received a call from Lex. Lex was very happy to inform us that he had located the exact watch we were in the market for, and it would be available for purchase and pickup in 48 hours. Today we went to complete the transaction for possibly the most exciting Christmas gift I have ever received from my amazing wife. Once again Lex went above and beyond during the delivery of our purchase. My expectations were exceeded in every aspect by Mr. Lex Graham. Graham Brothers will have by business forever. Thanks to Mr. Lex Graham and the complete Staff at Graham Brothers for the most amazing buying experience of my lifetime. Customers Forever,

Chad and Mary Riddell.

Merriest of Christmases to Graham...

If you are looking for a local, reputable, custom jewelry making jeweler...Graham Brothers Jewers is the place to go! Graham Brothers Jewelers are a rare gem in customer service. The staff make sure you are 110% satisfied. I heard about them through co-workers. I had discovered me wedding ring was cubic zirconia. Not trusting the source I wanted to find out from a reputable source if it was true. With 4 registered gemologist and being a family business I figured they would know. Poor Lex had the unpleasant task of informing me that it was indeed cubic zirconia. I was devastated to the point of doing the ugly cry. Lex was a sweetheart and tried his dead level best to comfort me. He told me that it doesn't change the last 30 years and no matter what it sure doesn't change the fact that my husband loves me. After relaying my crying session to my husband he contacted Lex about getting me the ring I should of had 30 years ago. They visited, Lex asked questions to get to know my husband and me. He wanted the ring to reflect our style, our taste an our enduring love. He so got it right!! Every now and again Lex will show up at my work and take all the ladies jewelry back to the shop to clean and repair. When the jewelry is returned it shines and sparkles like new. It's just a beautiful as the first time it was...