Although the one who administered my botox was kind and knew quite a bit, he failed to correct me when I said "well, since there's the discount on units, I think I will do a little extra and try what you recommend". When I initially called about the Groupon, I was told when I asked if the extra units would be discounted after the Groupon price, the front desk said "yes we will honor the Groupon price" (i record all of my phone convos and went back and checked she did in fact say that) and so I said how great that was because I wanted to try dysport but couldn't afford the higher price. I showed up 15 minutes early and wasn't told there was a wait. Then after waiting for 15 minutes, I took a quick phone call to pass the time and then waited another 30 minutes. I went up and asked how long it would be and she didn't know. She said she would check and said "there's one patient ahead of you" which didn't give me any real time frame. I finally was called back after almost an hour of waiting (which I get, but the least she could have done is let me know when I was checking in that they were behind significantly), I mentioned it to the doc. When I got to the front she said "I only didn't tell you because you were on the phone"...to which I told her I was only on the phone for a short time and she could have let me know any other time during the wait. She then told me it would be 3x's the cost and I asked why and she said "the Groupon only applies to that amount of units" and I confronted her about what she said on the phone and she just insisted she never said that. I was visibly upset and crying and she didn't seem to even be phased by it. All in all I would never go back. I know I might be one bad experience, but I want others to know, especially with the Groupon rate not being honored after the amount of units listed. I'm not sure what I'll do at this point as I have proof she told me that the Groupon rate would be honored, but I'm just pretty disappointed in the...
Read moreIt’s been only 2 weeks since my Viveve appointment with Rachel and Allison. Ladies, my husband is already complimenting me and loving his experience even more! 😂 Never even thought that was possible 😅 Anyway, I wanted to share my experience here to show my fellow ladies that it does IN FACT work! I love that it’s just one visit, that wasn’t even awkward at all. I was nervous but these two girls made me feel heard, understood, and adored.🥰 There level of customer service is very hard to find and I feel like I hit the jackpot! My Viveve treatment is the gift that just keeps giving, to me and my husband. I also wanted to get a laser hair removal for my Brazilian area and under arms and that was done and over with in 10 minutes. Again, not awkward at all. Pain level was a 3 on laser hair and zero on the vivive. I would highly recommend Bella Vida and those services at the least!! I’m sending all my...
Read moreThis was my first time getting anything done from anywhere. I am 53 and noticed a lot of wrinkling around my eyes and my eyebrow on the right side drooping. Also, my mouth (which I have always loved) was starting to thin out on top and become asymetical. I didn't get crazy, only had botox to lift my eyebrow on one side and address the pooling wrinkles around my eyes, and a lip filler. Cory was wonderful! He has an excellent eye, is very skilled, explained everything to me, and wasn't pushy on selling me additional services. I see why they are so highly rated. Oh, and the cost is spot on. I look a lot younger. I...
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