This review is for the underground "cafe" at this shop that the welcoming sign outside points to:

Before concluding that this 1-star rating is an exaggeration, read my brief experience here and decide for yourself if this is an establishment you feel welcome at or want to support. The 10 minutes I spent here was by far, one of the rudest and most disrespectful experiences I've had with any staff member, anywhere, in my life, and it was completely unwarranted. We're never coming here again, and strongly advise anyone else to do the same. The man with the meticulously groomed beard behind the counter cosplaying as a 1920s lumberjack seems to have a Ph. D. in passive aggression. After being shown the way in by other staff to go downstairs and being delighted at the atmosphere, I politely asked this man where the bathroom was, the answer being met with extreme yet ambiguous passive-aggressive sass. The conversation was as follows (verbatim):

"Excuse me, is there a bathroom in here?" "Yes. Around the corner" Staring, irritatingly. Walking (literally) around the corner, I notice that there are two black doors with passcode door locks (just like they have at their competitor, Starbucks, across the street). "Hi, what's the password?" "There is no password." "There's no password?" I asked, looking at the doors, confused. "No. It's around the corner." The bathroom was around the corner from the hallway around the corner.

Wondering if the rudeness was all in my head, we went to sit back down and tried to connect to the WiFi, which needed a password. So, we went to the counter to ask for said password. The conversation at this wanna-be 1920s speakeasy went as follows (verbatim):

"Hi, do you know the WiFi password?" "Yes." He stared me in the eye with annoyance. "Could you tell us what it is?" I answered, bewildered at his behavior. "Get rid of your outside drink, order two sparkling waters, and then I'll tell you what it is." He grumbled at my girlfriend and I (after we were let in by two staff members downstairs with me blatantly holding the drink I had brought).

Isn't it funny when staff members act like they have a license to be total jerks to you and act like they own the place? I guess that's one way to take out your anger at life - on potential customers.

Pro tip: Maybe invest in some bouncers to protect your super-secret cafe hideout, guys!