I applied through the website for a 30 day trial, and my application was received and confirmed by e-mail a couple of hours later. I went the following day during business hours and the front desk manager denied me the 30 day trial, after I asked for what reason they needed my credit card or checking account for a trial. In any moment I altered my voice tone although the front desk manager was kind of aggressive to me, but that is subjective so it is not a big deal, I guess. Anyways, it was suppose to be a 30 day trial, and they have my name, last name, e-mail, phone-number, a copy of my real state ID, which seems a lot of data for a trial, right? Her reason to deny the 30 day trial was that I mentioned that I was going to leave in July, but she said "they need my credit card / checking account to enroll me after the 30 days". She added: "the promo is not for people who are not going to enroll after 30 days, is only for people who are going to enroll only". I told her, "I couldn't find that information on the website". She added: "I can give you a one day pass, but not 30 days trial, because you are going to leave in July, right?" So I replied, in all my honesty, "yes, some time in July, I don't know yet,.. so what if I leave mid or end July I cannot use my 30 day trial either?" At this point she had put away the forms to collect my credit card information, did not accepted to add my credit card / checking information, she offered me to use the gym for that moment if I wanted. I did not understand, I had to ask where the locker rooms was, I received directions, no one offered me a tour of the gym, or anything else.
I left two starts (instead of one) because overall the gym is fine and the equipment is up-to-date. Since I cannot try other services, because I have been denied the 30 day trial, I cannot speak about them. The space is quite limited, equipment is very close, no space between machines, so you feel the person working out next to you in either the cardio or the lifting areas. I would recommend going off peak hours. I went at 7 am, around 15 people were exercising, I didn't have to wait that much but popular machines got crowded and some people did wait. I left at 8.45 am it was definitely starting to get full.
The locker room is well lit, it was early morning so it was nearly empty, with plenty of space, I don't know later in the day. One of the bathrooms was dirty when I went back to the locker room after my workout, which...
   Read moreMy wife and I have been going here for about a month. We selected it because it is close by, and it has some elliptical trainers; it does not take a lot to make us happy. And we were, for a little while. despite the fact that the gym doesn't have a lot of equipment for serious trainers (if you don't go for cardio or machine circuit training, don't even bother), and despite the constant loud, bad music (much louder than in other gyms I've been to, weirdly), the bottom line was, hey we're getting a workout, its close by and who cares - for the fairly low price of 50 bucks, we can be happy about it.
And then I started eating garlic.
Now, I realize that the sulfurous compounds in garlic react in the blood, releasing H2S gas and that this is unpleasant for some people. And this would be fine, except for the way that one of their employees has been dealing with it. On two occasions now, the same employee (who I believe is new?) has come up to me and started to tell me she thought i stank. Then, about 15 seconds in, as I listen politely to her position, she begins to turn to my wife and publicly scream at HER for stinking.
My wife doesn't stink- I and I alone ate the garlic. Now, the first time I thought she was mildly crazy so I didn't think about it, and I didn't change my behavior. But the second time, she stood up in front of the front counter and scolded my wife for five minutes about HER body odor, exactly as before, having walked by visibly sniffing ME, and in the beginning, (for about 15 seconds) talking to ME about MY odor. This happened right in front of the management and a number of counter employees by the massage chairs, so I can only conclude now that, even though she is new, this attitude reflects on the management and staff of the facility.
I decided, you know, I should probably stop eating Garlic then. But when I walked out of the facility, I discovered that my poor wife's feelings had been seriously hurt (which seems obvious now, of course). Despite the gym's other problems, I wouldn't have given them a BAD review, but the fact that the management and staff stood by while this weird, creepy old lady bullied my wife on their apparent authority (she mentioned that the owner, who was behind the counter I believe, had asked her to say something) is just terrible,...
   Read moreWARNING - DO NOT GO TO THIS GYM.Overpriced, restrictive, and inflexible with customers.
tl;dr - go to the planet fitness that is
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