I've been going to Petsmart since 2015,and over the years they're turn around in groomers has become worse. Every 3rd or so grooming my dog had a new groomer. Then they're attitude with any issue became a very hateful, nasty conversation by the manager. So finally I had, had enough last month and said Im going to find someone eles, that's when I came across Petco. We'll let me just say I should of done it years ago. Hannah and her assistant at the Brevard Rd. Asheville NC, OMG Were absolutely so sweet, friendly, helpful and so professional, I can't say enough good. Im now a Petco Customer and pray they're professionalism remains along with they're friendliness. Was very satisfied. Only problem was they told me $78 on the phone and it ending up costing me $93.00, a bit high, but...
Read moreThe groomer rushed me out because the department was closing. He didn't tell me that he cut my dog in two places. She has been traumatized for days not leaving my side. It makes me sick to think how she was treated. She is 3 years old and has been getting groomed every 6 weeks since she was 1 year old. I took her to Petco because her regular groomer was closed due to COVID-19. I am so disappointed . The cut was not what I asked for and had to re-trim her when I got home. I found a cut just under an inch long on her side and another cut on her front leg. I also saw a number of bald spots on her. The style looked rushed and unprofessional. It made be sick to even have...
Read moreI truly love my little girl's groomer, Hannah. She is just the sweetest young woman I have ever met and has a way with the animals. My Yorkie Poo doesn't like hardly anyone, but she has gotten better for me when I bathe and groom her at home between her 6 week grooming with Hannah. I am just super satisfied and more importantly, my little girl, Angel, is super satisfied with Petco because of Hannah. They do have other Groomers there, and I imagine they are good too. We will be with Hannah though as long as she continues to work there! Btw...they have some excellent Sketcher's collars that are on sale and the proceeds go to helping animals! They are really cool too! I...
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