Piedmont Atlanta — Attraction in Atlanta

My father has been in treatment with Piedmont Healthcare for stage III lung cancer since last June. His decision to use the Piedmont system was largely driven by the promise that Piedmont offers a “full service” environment for healthcare services and the doctors would be able to work as a team to fight his cancer to the best of their ability. Unfortunately, our experience was a disorganized, cold, and unsympathetic healthcare team. The only exception to this experience was his stellar thoracic surgeon, Dr. Sideris, who was thorough, warm, kind, and empathetic to our entire family. I fully believe that Dr. Sideris saved my father’s life and is the only person on his team that I trust. The oncologist, Dr. Vinjamuri, gaslit my father while he nearly died from the side effects of the immunotherapy she prescribed. This caused him to continue to try to push through further treatments which were eventually halted by a Piedmont review board but by that point the damage was done. He has spent the last 6 months trying to recover from these side effects and in the process has lost nearly 70 lbs. All the while Dr. Vinjamuri holds firm that he is not experiencing side effects from this treatment. Despite the website for the medication clearly stating that what he is experiencing is consistent with the negative effects of the drug and should result in discontinuation of treatment or it will result in death. And her colleagues continually tell us that what he is experiencing is a direct result of the treatment. After 2 ER visits and an admission to the hospital for a few days, we stopped hearing back from Dr. Vinjamuri until a few weeks ago when a visit to his primary care doctor was so alarming that they reached out to her. Within hours we began hearing from her office with requests to see him, despite them not one single time following up from his visits to the ER. Despite not trusting Dr. Vinjamuri to continue his care, he agreed to see her one last time where she again continued to gaslight him and told him that he was not having effects from treatment, and he was essentially choosing to be sick and needed to stop being lazy and force himself out of bed and to eat. Thankfully after his PRIMARY CARE doctor prescribed him an appetite stimulant, he has been able to eat and begin getting back to normal activities. Our experiences with the Cartersville and Atlanta ER’s were not much better. Carterville, while quick, never spent much time on his case. It felt like the doctor there saw that he was a cancer patient and figured another doctor would treat him. He never even used his stethoscope or physically examined him while we were there for several hours. They had many conversations in front of us about Afib and how he did not have it. 2 days later he was diagnosed with Afib at the ER in Atlanta. They were rather shocked that they let him leave their ER and indicated several times that he should have been admitted until they figured out what was causing his pain and exhaustion. Essentially, they released my father with no medical advice and let him go home to die. He is now in the process of getting his port removed (after asking his oncologist and her telling him she didn’t even know what the process was for the removal of the port). He had to make many phone calls to figure it out on his own. He has been sitting in a hospital bed for nearly 3 hours while he waits for the team at Piedmont to get around to removing it. When my brother inquired as to how much longer (2 hours after the appointment time) they would be waiting, a nurse simply replied, “it’s a hospital.” That’s how the team at Piedmont treats a grandfather that has spent the last year fighting for his life so he could see the birth of his fifth grandchild. The absolute lack of empathy that Piedmont Hospital has shown my father, and my family is completely appalling. This was the hardest year of his life and throughout the process he had to fight his medical team for even the slightest semblance of organization, teamwork, and kindness.

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Edited Review@Kevin Brown. Humana has been notified that no tests were performed at Piedmont Hospital. Dr Ryan Gerrity did not even listen to my heart or lungs. Dr Ryan did tell the truth on mychart as far as me leaving Wellstar against Dr Warning. Dr Ryan Gerrity lied just about everything else. As I told the staff at Wtar I had just lost my nephew at hospital and was the next of kin. I was having a panic attack. I thought I could handle going to Wellstar, it was closer to my home. That's the only reason I left. I arrived at Piedmont Emergency w high blood pressure and for test results needing to be explained. I had the misfortune to see Dr Ryan Gerrity. OMG. This man spent 10mins w me asking who said I had Septic shock. I never said I had Septic shock. I'm not a Dr. He asked 4x and I gave him the same answer. His attitude was condescending and all tried to make me feel stupid. And for his info I had a very successful career w the US Treasury Dept. The last time I admit I was frustrated and asked why was he not listening to me. He threw his hand up and walked out room. I said, " oh I'm an angry black woman now?" This Dr is on several sites and no one, not 1 person thought enough about his care to leave not 1 review. That's odd. No lasting impression!!! Good or bad. I would appreciate if he delete the report on MyChart. 1 min later security female towering over me, aggressively asking what happened and she would not let me talk. I asked her several times to please stop talking cause my pressure was up and it was evident she wanted a confrontation. I asked could i see another Dr. Ryan G says NO! I asked to speak w someone in charge He said NO. When I arrived my mind told me to leave. A patient was there suffering a psychotic episode. For over 24 hrs(hearsay) but he did remodel the room he was in, nurse walking out dragging a whole wall, laughing asking the other nurse," if she was still remodeling her house"? They had a good laugh behind that. I'm thinking the patient had to be in some kind of mental turmoil to make all that noise he was making. And the staff thought it was funny. It would not have been funny if he shot up the place. I've learned to allow staff leeway if they've had a bad experience. However, Dr G showed no sign of compassion, he's all but lied about not being able to pull up wellstar MyChart, he would not look at my phone .Even tho they're on epic. After his speech on respecting staff, I said that works both ways. I sat in room where I listened to him and security talking outside the door. The volume on TV didn't work, the nurses button didn't work, so sitting for a while I scooted out the bed, used restroom and asked nurse where I could find adm office. I was sent to the info person and she called Stephanie. The go to person for complaints. I was told to come back, I went back, had to walk back out the door back in the door and get checked back in. Right now I'm dizzy, feeling faint, feeling downtrodden. I have the very best Drs at Piedmont Austell. I love Piedmont. They changed my Daughter's life. Only praise for Piedmont and dedicated Drs. I'm very disappointed in my experience. I received notification from MyChart. I looked it up. Each one of the people who cosigned the lies Dr Ryan Gerrity placed in my chart I pray God's healing over my body. .1st I refuse to sign release saying Dr Gerrity examined me, gave me consequences of all that could happen if I left, and that hes against me leaving. Why all of sudden the blood work wellstar did, that Dr Gerrity says he didn't have it and that he couldn't use it anyways is now included on MyChart. I just hope I will be ok till I see my Dr. So now I'm nervous about being seen there. What happened to Piedmont? Lastly Dr Geronimo needs to remove t#Covermybehind#review#on#MyChart. Some Drs, not all judge by what other Dr write. Cause Dr Ryan spent no more than 10mins if that w me, he has not advised me of anything, that denied my rights to see another Dr. I have 3⭐because of the wonderful Drs my daughter as...

I am speaking only from my own experience so it's not a condemnation for the place in general. For ME? The absolute worst. I would never go there again. I was diagnosed with breast cancer in Feb of '22 and had to get chemo, radiation, lumpectomy, lift and reduction, about a year of treatment all together. From the very first visit of having my port put in, it was terrible. This young woman walks into where I was waiting in a bed in a pre op type area like she was a Disney tour guide. Absolutely zero connection to the enormity of this moment for me or empathy about it. In her HYPER cheerful tour guide voice: "WELL HELLO THERE! I hope you are doing well today?! We will be getting started SOON! And started to gleefully give me instructions about getting a port for chemotherapy in my body. I expected Mickey Mouse and Pluto to pop out from behind the curtain any minute. My friend and I were absolutely stunned. I even said "Are we getting on a Disney cruise here?". THEN I find out SHE was the one doing putting my port in. NO WAY was I going to let that women touch me with a sharp object and cut my skin open. So THEN I had to wait for an actual normal sounding medical professional for hours. My friend had to leave and I had to get someone else to come get me. Whenever I had to go there for any reason, it was a maze of crazy parking, figuring out where to go, and a couple of times waiting in long check in lines. (it was so long for my first physical therapy appointment after my surgery ,I just left because it made me late and there was no end in sight to the wait. I never got physical therapy because it's so awful there, I didn't ever want to return. And the actual surgery experience was MISERABLE, terrible, and not because of the surgeon, he's awesome. This young guy walks in alone and inserts some sort of urine thing into my vaginal vestibule with no female present. That was shocking and terribly uncomfortable. THEN, after the surgery, because I couldn't come out of it and open my eyes and was throwing up after 2 hours, my mom insisted I wasn't going home They literally want to dump you off the table and into a car within a couple hours of waking up, but I wasn't well enough. So, there was no room for me. I spent the night in the recovery area, right by an exterior door, near an active nurses station or something, lined up with people and it was so noisy, then the door would open and people stand in it and it's a cold end of Oct night, wind blowing on me ALL NIGHT. And that urine tube that the college boy inserted into my vagina? I was told that I could urinate just as it was but I didn't feel comfortable doing it, it didn't feel right. I was ASSURED it was fine and to go ahead, which I did. So I urinated ALL OVER myself, my "gown" and the bed. The ONLY good moment was that angel nurse, who had to change the bed and me, wipe me down. She was so kind and empathetic and I was so upset and out of it. I really count that as one of the worst I've ever endured. And I had 3 cesareans . I had to endure that awful place until 10 am when the surgeon FINALLY showed up. Not ONE positive experience did I have there. I WILL NOT go back. I know it's not that way for everyone. I am only sharing...