Dropped my rings off a few months ago to get resized, there was a miscommunication with that so it took longer than expected. Got my engagement ring back and in less than an hour of having it back, one of my diamonds fell out. I immediately called them and they replaced it, no questions asked.... it's been only a couple months since this incident and the diamond they replaced is now missing again!!! I have had my rings for 18 years and I have never had an issue with losing any diamonds after work done on my rings from the jewelers I took them too when we lived in Louisville. I thought I'd give the small town jeweler a try... I was wrong. The quality of the rhodium that is used is not great either, my rings already looked tarnished again. Guess I'll be driving into Louisville from now on. They need to find a better jeweler that pays close attention to detail. (And no, I do not where my rings...
   Read moreI put a Beautiful 3 1/2 Carat Emerald on last away there... It will take some time to achieve but it will Definitely be Treasured by me... And an Heirloom piece for the next Generation!!!! Also a Watch Battery installed for a mere $5 for a Vintage Fossil Watch that matched 1 my daughter had many years ago. She was thrilled!!!! Fast, friendly, Polite Service. Marshall's has been a Wonderful Jewelry Store...
   Read moreThe owner was great to work with, very knowledgeable and not pushy at all. We were working with a limited budget for my wedding band and he didn't try to push us in to a price range that we weren't comfortable with like many jewelry stores like to do. I feel that he treated us the same as he would someone who was spending several...
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