Berwyn Fruit Market — Attraction in Berwyn

Keep Your Receipt!!!

I was accused of stealing a 10 lbs. bag of Russet potatoes ($1.49). Now granted, there was a display of them located between the entrance and exits, and I did not elect to have the ones I PURCHASED be bagged, as they were already in a bag to begin with, but the Columbo style sting operation that was implemented to crack down on the alleged tater "theft" was overly excessive.

I understand the need to cut down on theft is a huge concern for retailers, but only an OFFICER OF THE LAW can detain someone or legally suspend civil liberties where applicable. I understand HOW the store associate made a mistake by assuming I pilfered the potatoes as I left the store, but their demeanor was unacceptable even after I produced a receipt contrary to their allegation. Furhthermore, I received no apology for their mistake.

My advice is to Berwyn Produce is to treat your customers like you want to be treated and while you're at it, check out a document called The Bill Of Rights.

I am going to save all of my receipts from now on, however they will ALL be from other retailers. I will then mail them to you so you can see how much revenue you were willing to give up for a...

I called to speak to the manager and was told Tony was busy "doing something" waited for 7 min, he finally answered. I told him, that a month ago I bought cheese and it had mold, I just threw it out, decided not to do a thing. On Saturday, June 29th, I bought 2 half gallon coconut milk, after I got home I realized it was good til July 2nd, had my receipt and took them back. Today I bought a sliced prepackaged jicama, when I opened it, the jicama was slimy and smelled spoiled. So the owner told me it was my fault for not checking the best use date and if I had no receipt he can't give me my money back or exchange it. He also said that I must have nothing better to do since I'm wasting my time calling him. Really? I was not calling to get my money back, I thought he would appreciate knowing what's going on in his store. What surprises me, he prefered to lose a customer for $2.99 and all he got was this review. Will he read it? No. Will he care? No. Will this be useful for someone ... maybe and just maybe this was...

Have been shopping at Berwyn Fruit Market for over 10 years, the store is 5 miles away from me, BUT NOT GOING NO MORE! Bought tostadas that were expired they had a date of more than 30 days old, and cashier forgot to give me my 2 banana peppers. Went back to return my EXPIRED tostadas and to get my 2 banana peppers. Manager Fernando had an employee view the security cameras to investigate regarding if cashier gave me .52 cents banana peppers which literally took them about 20 minutes to review, then Manager Fernando claimed they were given to me......I did not want to argue with him so I left the store upset, realizing I just spent more money in gas and my time going back and fourth to the store WHEN IT WAS THEIR MISTAKE IN THE FIRST PLACE! I dont expect food for free, BUT DON'T TREAT YOUR HONEST CUSTOMER LIKE CRIMINALS FOR .52 CENTS if I could I would give them zero reviews for this not to happen to anyone else. Please don't waste your time and...