I went into the store to return some items and the 2 woman that work in the store try to refuse my return because some of my items were seasonal even though they are required to refund my money as long as I have a receipt and it not over 14 days since the purchase. The two clerks/Managers were very disrespectful and rude to me and had me waiting and made up lies as to why they couldnāt refund my money, one of the clerks told me to Google the policy and it cleared stated that by law they were suppose to honor the policy of Dollar tree so after being treated disrespectfully for about 15 minutes one of the ladies went into the office and came out and said they will give me the refund this time but still treated me rudely as if I had did something wrong for returning items that I didnāt need. The treatment was very humiliating and embarrassing because I was left standing in the store as if I had committed a crime just because I needed to return something. I spent hundreds of dollars in this store every month I live in the neighborhood. I shop here all the time and this is really been bothering me and this is the reason I am sharing this on Google. I will be reaching out to the corporate office. The two ladies in the store did not have name tags on and they refused to give me their name. This is the location in Chicago Heights Illinois on Chicago Road this occurred on February 21, 2025. I am so bothered by this. I have never been treated so bad by store employees in my life. I really really really want to file a complaint about this. I woke up out of my sleep thinking about this this morning, I treat people with kindness and I do not appreciate the way I was treated in the store. Something has to be done. I shop here all the time and I spent a lot of money. No customer should be made to feel the way they...
Ā Ā Ā Read moreI donāt really like that store. First of all, Lines are always long and some of the people working there seem to have attitude problems like they donāt like assisting customers when they need help with something. I remember asking for help getting toilet paper down from a shelf that was too high for me to reach and lady that worked there seemed like she had an attitude like she had to stop whatever it was that was so important that she was doing. It had to have been about 5 minutes they had me stand there waiting before they sent someone to finally help me. Iām so tired of feeling socially uncomfortable when Iām in public. Iām so sick and tired of getting the funny looks and stares from people like I did something to someone. People look and stare at me like something is wrong with me. I hate engaging with people. People misjudge me like theyāre in fear of my appearance. Iām an introvert and I donāt do well interacting with people especially in my age group. I have asperger autism so itās a struggle for me to deal with this corrupted crazy society. I like keeping to myself and going about my life. I donāt know how to socially engage with people. Maybe that explains why Iām 30 years old and still single and never have had real true friends. People come and go and thatās life, thereās nothing you can do about it. It is what it is. Everyone is crazy in my opinion. If Adam and Eve hadnāt sinned then this world wouldnāt be in the shape...
Ā Ā Ā Read moreGreat store. The only really true "dollar" store franchise where EVERYTHING is actually just $1.00. You can get some very nice, good quality items here and they have a cleanser called "It's Awesome" or something like that that YouTube and Google will tell you is the best stain remover ever. Sorry about the ex-employee that had a bad experience- that does count for something. Also-check your receipt right away. One day I was charged $38 for an $8 purchase and didn't notice until I happened to check my bank account. Store offered help but honestly I was extremely busy to stop and too much time passed. Maybe pay with cash? Otherwise, convenient, awesome, affordable store. Their TP is the...
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