Copley Place Central Garage — Attraction in Boston

My son and I had the most horrific experience at this parking garage. We wanted to park here to go to the Prudential center and found a maze of a parking situation. There were tight corners and confusing directions. Once we finally found the level the parking lot attendant told us to park we took a picture to make sure we knew exactly where we parked - 2B. On the large cinder blocks they had a sign pointing where the elevators were in light blue towards a bright blue door. As we entered we realized it was only a stairway but the door shut. THERE WAS NO DOOR HANDLE ON THE INSIDE. Guys - WE WERE LOCKED IN THE STAIRWELL. It smelled like weed and HUMAN secretions. Even the emergency exit looked like an escape room. We thank our lucky stars that a good Samaritan opened the door after we were banging on the door in sheer panic. I will NEVER, EVER park in a Copley or Laz parking...

They supposedly have a promotion where if you spend $10 or more in the plaza they’ll validate your parking for $10 if you’re there under 3 hours. I was there less than 2 hours, and spent greater than the $10 amount in the plaza. However the place I visited had run out of validation stickers. They printed a receipt instead, and said that would work. No staff were in the garage, so no way to validate the ticket. I pressed the help button and they refused to help in any way. Just something to consider if you’re relying on that promotion for...

Total nightmare. Impossible to navigate. There are no signs explaining how to get in or out on foot, and the signs for cars are sparse. The red and blue garage situation was very confusing. Took us a while to find our way to the blue garage, so then we had to pay an extra $12 “late” fee because it had been 24 minutes since we paid (limit is 20), all because it’s so poorly labeled. Regular pricing is exorbitant too. Avoid...