In early 6/2018 I took my 17 year old solid oak Amish built kitchen table and 4 chairs in for refinishing. It had some scratches, nicks and wear marks along the edges. We wanted to keep it the same color and the legs were fine so only the table top, and seats/backs of the chairs were to be refinished. Estimated time was 10 weeks after which time I started to call/email for status. We finally got them back in early October. The color came out a little lighter and I was fine with it until I saw that the tops of the chair spindles were still the old darker color but the rest was light. We declined the offer to return them for corrections because it had already taken 4 months and we lost confidence that it would be completed timely or correctly. But we were satisfied that the charge for the chairs was waived. The table top looked ok and I was not going to comment on this business. Unfortunately, here we are not quite 8 months later and I have to have my table refinished again. It has multiple water rings and white marks from hot food on plates (not hot plates) placed on the table. This never happened in the previous 17 years of constant use. Clearly, a protective finish as was on before was never done. I would not recommend them for...
Read moreSo, we paid 1470.00 to had a small cabinet restored. There was was obvious damage but they reassured us it was no problem. We had to refuse pick it up once because old repair wasn’t fix but they painted over it. The patch wasn’t even secured back on to the cabinet. It was just hanging off the bottom of the cabinet. So they fixed that. Called us. Husband went to pick it up. It was wrapped in plastic. He loaded and brought it home. When we unwrapped it we found that the doors weren’t hung straight. The hinges weren’t original. The hardware on the bottom and top doors that latched the doors shut was missing. We called. Owner claimed that there was no hardware in the first place. What?! Now understand this was my husband’s dead grandmothers cabinet. It had sat in my home for 30 years unrestored. I KNOW the latches were there because they stuck and you had to yank on the top doors to open them. There is NOTHING holding the bottom or top doors closed. In closer inspection, there is also paint drips going down the side. I have pictures of you would like to see the shoddy work yourself. They had the...
Read moreAfter purchasing (4) unusual chairs, the next task was finding someone to upholster them. After contacting 3 different professionals, Betty was the only person to respond. After viewing the chairs, she was up for the task, and her confidence in the challenge was more than comforting! Finding the appropriate fabric proved to be a challenge, but Betty reached out to her network of professional upholsters, and found the fabric that was needed. From beginning to end, Betty took on the challenge, knocked it out the park, and got the job done! The before and after pictures speak for themselves. If you want the job done, and done right....Betty is the one to get it done! Thank you for all superb work you and your partners did...
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