Exceptional Experience at Life Storage!
I recently rented a storage unit at Life Storage, managed by the incredible Merilyn, and I must say, it's been a seamless and stress-free experience! Merilyn's exceptional customer service, expertise, and warm demeanor made all the difference. The facility is clean, secure, and well-maintained, giving me peace of mind knowing my belongings are safe.
Merilyn went above and beyond to accommodate my needs, answering all my questions and providing helpful guidance throughout the process. Her professionalism, kindness, and attention to detail are truly commendable.
I highly recommend Life Storage, and specifically, Merilyn's location, to anyone seeking reliable and top-notch storage solutions. Five stars aren't enough - I'd give it ten stars if I could! Thank you, Merilyn, for an...
Read moreThe space is clean and well kept, staff is friendly. Unfortunately there are lots of surprises when you sign up to rent. Our rate almost doubled after just a few months. We were told it was set by the corporate office and there’s nothing they can do. After we showed how upset we were, they lowered the rate a little bit but it was still way out of our budget after this increase. You are also forced to either provide your own insurance or use theirs for an additional fee.
We have now found a home with a local company who has been lovely and charges a fraction of these corporate storage companies. I advise anyone looking for storage to search for local mom and pops over extra space, southern storage, or any of the other corporate companies. No surprises, no lies,...
Read moreI had the wonderful opportunity to meet Jared this week while working on purging my storage unit with my sister. Jared took time to make sure we were okay, he even offered us water while we were there. One of the cool parts was that I had a question and he took the time to walk back to what is considered his office, took the time to research and then came back and gave me an answer. This is customer service. In this day and age unfortunately it is depleting and it's nice to know that companies have managers who represent them that exemplify this kind of...
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