Mattress Firm SouthBay Pavilion — Attraction in Carson

He smoked cigarettes right in front of the store!

I believe the employee name to be Lamar. The interaction, fron the beginning was poor. He was standing right in front of the store smoking a cigarette. He came inside to help us and he reeked of smoke. Lamar proceeded to ignore our budget and make passive aggressive/condescending remarks . He only introduced himself to one of us , even though he was told countless time that I wanted to buy the mattress. When we told him we weren’t interested in buying from him and decided to check out other mattresses, he made sarcastic comments about “ oh the exit is that way , I just y’all weren’t leaving not buying”. Something to those regards. Honestly , I left the store leaving the person I was with inside because of Lamar’s escalating behavior. Beautiful store,...

My husband and I were in need of a new mattress. We both have different likings to comfort but we walked in started talking to Leo. He immediately asked the important questions to understand what we were looking for based on comfort, firmness, & budget wise. The aspect we loved the most was he was very knowledgeable on what you would feel with every different mattress we tested out at the store. Truly appreciated that and made the shopping experience easier. We walked away more than happy with our purchase and our experience with Mattress Firm...

I just had to shoutout Brandon, Devin, & Khalil. Initially when I was looking for a mattress, I came in and talked to Brandon and he gave me the ins & outs & by the time I left I knew what I wanted to come back and get. When I came back, Brandon was not there, but Devin & Khalil helped me with all Brandon helped me with. They were so nice & helpful & dealt with all my talking and questions. I am so appreciative of all 3 of them, you have some awesome employees. & now I'm writing this laying...