Studio City East — Attraction in Casper

I like seeing movies here for the most part. Its good concessions, visual and audio quality, etc. Seats comfortable.

There's a couple of things I don't like though. One is the ridiculous way that the theaters are numbered. It just makes it hard to find the one you are looking for really. I would understand if it were some kind of way to advertise to people with posters in the hallway but the hallway is just a bunch of posters and stills from REALLY old movies. Like the dawn of film to the 50's movies. It's more like they are forcing you to celebrate the history of film? Maybe? I don't get it. That's not TOO big a deal, really. Just an annoyance.

What really gets me is how completely understaffed they are. I don't know if the management there is just an AWFUL boss or something but when I go there they seem to have like two people in the entire building. Maybe 3, and that third person is just darting between the register and cleaning the theaters, doing their best.

Tonight was December 15th, and the date that The Last Jedi started being massively seen by audiences. I don't know if this theater had any early screenings or anything. Either way, the movie is huge and you would think that there would be more staff to handle tickets and food sales for it, not to mention all the other movies.

The film could have been completely ruined for my husband and I, by a drunk man in the audience. He was very obviously drunk. We were like two rows away and could smell the alcohol. He kept talking during the movie, and had an open bottle of either whiskey or rum in the cup holder. He made the both of us nervous so my husband went to get an usher or something. Apparently he got the manager guy, who did......nothing.

The manager came in, and stood by the entry way. Just stood there. I made sure to get his attention (quietly) and point to the drunk man. The manager nodded. And continued to do nothing. He stood there for like 10 minutes, and now there were just two people making us incredibly nervous. After that the manager left. After a while the drunk man left on his own too, leaving clothing behind, and spilling his alcohol, stinking up the theater. Thanks manager guy! You helped? (That's sarcasm and obviously I don't give manager guy any of the credit.)

So my husband missed part of the movie we have been waiting to see for years, we felt incredibly nervous, grossed out, and disappointed in management staff. The 3 stars is literally just because TLJ was really good.

So yeah, go see it. Just,...

Bought my ticket online, as this was my first time at this theater, I was unsure of who to show my receipt to. The young man at the counter just told me if you know the screen number, to just go ahead. So basically, I could have just walked in off the street and chose a movie to watch, and no one would have cared. Also when choosing online, the selection will not allow you to leave an empty seat between yourself and another selection. Seems odd to me that you have the option to choose, but within unwritten runs. On the upside, I found the food bar prices to be reasonable for a theater. The seating and the viewing experience in the 3D screen...

Went to see Across the spider verse with a friend. Great theater with comfortable reclining seats. Unfortunately there were so many kids on their phones laughing, talking, and absolutely ruining the experience. Multiple people in the theater (including myself) politely asked for them to be quite with no result. I eventually left the screen to ask a manager to help out. The manager was wonderful and offered compensation. He also helped clear the problem children and got the children who wanted to stay to stay quiet. Although it wasn’t an ideal watching experience, Sylar really made up for it with his customer service....