Target — Attraction in Casselberry

This is the second time I’ve given target to try in the last month. The first one I went to is bad enough and now this one is the absolute worst. This one in particular located on 1792 in Castleberry was the most horrible experience I’ve ever had in a target.

I went in for lingerie and I must say for someone with ADHD. I have a complete meltdown. I literally cried and threw everything back down. I left with one bra 1 3.00 dollar item And something else, but at this point, I can’t remember because of stress.

There is no organization to the underwear at all. The drawers are marked, but the underwear are all over the place. All of the women’s panties are mixed up in sizes and in tights and it is a complete utter nightmare. Same thing with the bras. There was no one manning the Rooms to try on clothing And every room was crammed with other people’s leftovers.

There was no organization at all to the store. I went through a few other aisles for a couple other things then I was going to leave, and I literally grabbed a few things and left as my anxiety kicked in.

Sadly, I had to go to the restroom and this is where I lost my mind. These restrooms were disgusting. There was poop splatter on the toilet and two of them clogged toilet paper and the sinks were filthy as well.

I have never experienced a target this filthy and disorganized. I hope this is not the way things are going to be going from here on out. Not to mention none of the employees look at you and say hello or ask if there’s anything they can help you with And overall customer service is lacking. The cashier was the only pleasant individual in the entire place.

You had one cashier available and the rest were self checkout all during back to school. What are you thinking?

I can assure you, I will not be back. I deal with stressful situations during every day life but this took the cake when it came to shopping. I must say I had a better experience the last time I visited a Walmart. Which I tried to avoid it all costs. Do better, especially in the bathrooms because that is truly disgusting. I would suggest offering toilet seat covers like just about every other place in...

I am a frequent shopper at the Casselberry, FL location as it is closest to my home. I was in today to return some items I purchased at another location. I had been in the area of a different store at the time of these purchases so I just got them there. When I told the woman at the desk (Ivonne) that I had a few separate returns and took the items out of the bag she started to say that she didn't know if she would be able to return them. We had to move registers because there was an issue with the scanner. The first return I had the receipt for. "Oviedo!?" she said, I don't know I can do this one. I just let her continue to key in the receipt number and scan the item, the return was processed with no problem. The next returns I had purchased online and picked up at the Oviedo location. I had to do these separately as well because they were purchased on different credit cards. She tried to argue with me about using the app to process the return but did the first one none the less. It worked. For the next one she demanded I show her a different receipt because the one on my phone was the same as the other. And it wasn't at all. She used I was a had on the screen because I had already changed it and it worked as well. She asked me why I didn't return these at the Oviedo location. I told her because I don't live there. I live in Casselberry and I was in the oviedo area when I ordered and picked up those other items. She was very rude. I know you can return at any store no matter which location it was purchased at if you have the receipt. And I did. I don't know if she was having a rough day or didn't want to be at the service desk, or what but she was very rude which was so disappointing because every team member is always super nice...

I had over $200 of merchandise in my cart at checkout around 9:18pm tonight. Only self check out lanes were open which resulted in a line of people waiting. As you can imagine, a cart full of items is not ideal for self checkout and it took about 15min for me to complete the transaction myself and bag all of my items. I asked a nearby employee why no cashier-attended checkout lines were open and she gave a few reasons- 1. It’s their policy the last hour of the day to only have self checkout available (I question whether this is just an internal policy created solely to expedite the nightly store closing process, or if it’s truly company-wide policy), 2. The 1 cashier they had on staff was on his lunch break, 3. The other cashier called out from work. No apologies. Neither her nor the 2 other employees who were standing around chatting among themselves while a queue of customers formed opened a register to clear the line. When another customer asked one of the two chatting employees if they had a large shopping bag available, they replied with “yea, you’d have to go to the Customer Service desk to get one” then resumed their conversation. I only write reviews when my experience was either memorably stellar, or deplorable to the point where the blatant laziness/inefficiencies/mismanagement angers me. This experience fell into the latter category. I think a secret-shopper site visit from corporate and/or management keeping a closer eye on their staff processes would benefit...