Cat Tail Corner — Local services in Casselberry

I hate to leave a review here because I don’t want to affect the adoption of any animals ever. However Juanita and whoever she works for should be ashamed of her actions. This all started 8 years ago when my 2 cats were stolen. About a week ago Juanita texts my mother and tells her she found a cat that is chipped to her name and sent her a photo. This cat was purchased for me from PetSmart 10 years ago when I was a minor and he’s been missing for 8 years so my mother did not recognize him. However, I immediately did and proceeded to text Juanita. I was literally crying, so happy someone found my boy but that was very short lived. This lady proceeded to literally interrogate me and make me feel like I am a literal criminal because someone stole my cat. She refused to let me come get him, she demanded we pay to come get him, and then gave us a 1 hour window on a random Saturday for us to drop everything we’re doing to come get him on HER time when we’ve been begging for the cat back. I begged her to let me get him so I can take him to MY vet and she absolutely refused. I’m thankful he got the care he needed and don’t mind paying the money. That’s not the issue. JUANITA is the issue. She refused to give me her name, location or name of her rescue I had to find it on my own. She eventually refused to speak to me period and forced my elderly mother to drive almost 2 hours there and 2 hours back to get him on a Saturday between a one hour period for JUANITAS convenience when I live 10 minutes away and could of easily picked him up. When my mom asked to come earlier because she doesn’t like driving unknown places in the dark, she refused. The way she speaks to people is disgusting and I don’t think she would like her mother or any other family members being treated the way she treated us. I’m happy I have my baby back but still very upset with how she treated me and my mother. She should be...

Had the wonderful opportunity of volunteering alongside Ms. Robin and Ms. Donna for my college class. I have never seen such passion and motivation to help these poor, defenseless cats. They truly put in so much care and love for these cats they foster. During my time volunteering I heard many stories of how they saved these cats from so many bad situations and even death. I am grateful for their efforts to help cats, and knowing that the cats in my area are actively being saved by them makes me so happy. I noticed that some reviews they are receiving are not very nice, and I have to mention there is a big misunderstanding. Ms. Robin and Ms. Donna have saved these cats and have put a lot of time and effort into caring for these cats so they can go to a wonderful home. Whether it’s weeks, months, or years, they have spent lots of time with these cats knowing their personalities and getting them socialized so they can fit into the right home with the right people. If you spent as much time as them into caring for a cat, you would have certain expectations for their future too. Sometimes they can just sense the cat is not right for a person inquiring about them, this does not mean they do not want to adopt a cat out to you, it’s just not the right fit. If you really wanted a cat badly, keep trying and maybe ask them personally which cat is right for you and your home environment. Please understand that some of these reviews are done out of anger, and are giving other potential cat adopters a reason not to adopt here. All these cats they foster need a wonderful home with lots of love. Thank you Ms. Donna and Ms. Robin for taking the time to speak to my sister and I about cats for two hours...

My wife and I went to PetSmart today to see the new cats for adoption. The younger girl there (a foster parent showing the pets in her care until they’re adopted). Was very nice, she explained that they were part of Cat Tail Corner and that the kittens were on the way and to wait for them to arrive, which we did.

Then an older lady with the kittens arrived, she said she vets out all the applications herself. She was incredibly Judgmental, she sneered at us when we said that we have had cats our whole life and that our current cat is good with other cats, and has been lonely since my childhood cats passed away last year. (they were both 18). She was totally uninterested in us. She made a quip about our age/relationship, we’re 27&30 married for 5 years… When we asked about applications she said she approves and denies them herself giving us a weird look. then she had asked where we live, and we live 25 min from the store closer to Orlando. She then said quickly we can’t adopt because we are “Too” far away. We respectfully disagreed and then left cause the whole interaction left a bad taste...