I brought a ring in for repair to the band. In the process the stone was damaged. I was very upset when I went to pick it up. Kristy asked me to leave the ring to see what they could do. Then, unfortunately, they had a case of Covid with the man that does repair work and again, I didn't have my ring. After a total of four weeks my ring was ready! Apparently the original stone was a very good imitation. Kristy replaced the stone with beautiful real turquoise and didn't charge me for the original repair! It took a couple of days (the new stone was a different look than the original) but I am falling in love with my ring again! She couldn't have done more to make sure I...
   Read moreI would like to say how impressed I am from the customer support you provide. You put the human element into your business and it means a lot to me as a customer. Your selection of items were exactly what I was looking for and more! I found your store while desperately searching for a last minute gift, I was delightfully surprised at the selection and quality products you offer. It exceeded my expectations and saw first hand that I had made the right choice. Based on every aspect of my experience, Rock Jewelers has now become my primary source for my...
   Read moreKristy is incredibly professional and very knowledgeable about all things jewelry repair, resizing, and custom creation options. Her prices are very fair and the repair work is immaculate. I have had decades of various damaged jewelry items piling up, and now that I have seen how professional Rock Jeweler’s repair work is and how reasonable their pricing is, I have already shared this gem of a find with all of my friends and family! Keep your business LOCAL and support shops like Rock Jewelers! They do not just jewelry but...
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