Computer Solutions — Local services in Castle Rock

Outstanding Customer Service and Repairs.

I have used Computer Solutions on multiple occasions and have always received excellent service. This time, my wife’s Lenovo ThinkPad had gone dark and would not power on, despite being fully charged.

We took the laptop in and while we waited, the tech did a quick check on the power port, on/off button, and power cord. When it was clear that there was a deeper issue, he gave me a very reasonable “not to exceed” price quote and I left the laptop at the shop.

A few days later, I received a text message notifying me that they believed the problem was with the motherboard. More importantly, they had contacted Lenovo and determined that the laptop was still under warranty and that Lenovo would replace the motherboard. The tech kept me apprised of the progress over the next few weeks as the laptop was shipped to Lenovo, a new motherboard was installed and then shipped back to Computer Solutions. Prior to shipping it, the tech had removed the memory card. When the laptop was returned, he reinstalled the memory card.

When we picked up the laptop yesterday, we paid a very small fee for the work that was done, and we were delighted with the results. After the reboot, the screen came up and the desktop showed the work my wife had in progress at the very moment the laptop had stopped working.

Computer Solutions has very talented and good people like Jared and an intern, James. They are honest, diligent, and committed to solving any issue you might have with your computer. Anytime I have a technical problem, I will call upon them and I highly recommend them for any laptop/computer issues you...

After experiencing an issue where my computer started running slowly and my battery was having issues, I brought my computer to their shop. I had run my own set of tests and couldn't figure out what was going on, but they were able to diagnose and rush-deliver the work that needed to be completed on my Dell laptop. I was on a business trip that brought me through Castle Rock, and I needed this computer the next day. The work comprised a complete disk formatting and re-install of the OS. Something drastic, but most of my files are cloud-based anyway. They were able to get it all done within the span of 12 hours, a battery ordered, and even provided a referral to another nearby company to obtain the remaining components that were necessary to keep my computer running well. Thanks to their team, their transparency (as the costs associated with a rush job were warranted for my situation), and the communication options they had in place to keep me apprised of the status. Thankful for their help and their...

If you have an issue with your computer, talk to Computer Solutions. My husband spilled coffee on my Surface and it quit working. Problem is that all my data was being held hostage in that computer/Microsoft Surface. (I had NOT backed anything up so shame on me). Microsoft does NOT make it easy to do anything on their computers so getting the data was going to be quite a task.

I went to other companies and they wanted an insane amount of money to attempt to get the data. I decided to try Computer Solutions as a last resort. They did not promise any result but said they would try their best. It took some time and I was patient....and they delivered to me all my data and at a very reasonable price. What a relief!!!! Don't let their small office/small town location fool you. These guys know what they are doing and they are super friendly. Hopefully, I won't need them again but if I do, they are going to get my business. Thank...