Wonderful weekend stay! We originally booked a different hotel for our quick weekend getaway. After deliberating about various places, I decided to roll the dice on The Paloma. We arrived late in the evenong and couldn't see the surroundings. We discovered the next day that the hotel is located in a mix of residential and retail area (Target, Trader Joe's, Boomers mini golf, Vons/Safeway, etc.). We were greeted by John in their nicely decorated office. John was friendly and offered us suggestions on where we could grab a bite to eat since it was late. He also walked us to our room. Much to my relief, it was a fantastic room. It was so large that it was more like an apartment. The 2nd floor room had a front porch and back balcony off the bedroom. The decor is fun and bright and the apartment size refrigerator was a nice touch. We didn't get to spend much time at the pool or bar but they were both inviting and there was always great music playing. We ordered dinner in and ate on the front porch the second night. By the looks of it, the onsight restaurant Sol y Sombra (Spanish cuisine) was busy/ popular. We will check it out next time. Other amenities include a decent sized gym, pool house room, and a small clubhouse with catering counter. The later would be a perfect space for birthday parties, family reunions, etc. Overall, we were happy with our stay at The Paloma and will definitely return the next time we're in PS.
Positives: Friendly and helpful employees (John and Robert were fantastic) Clean rooms and common areas (the housekeeping team and grounds keepers are doing great work and they are friendly too!) Decor- fun and vibrant Location- quiet, convenient access to shopping within walking distance and PS w/out the ruckus Massages and spa treatments are available Parking- a breeze Overall vibe- relaxing, chill, fun; not for the all out party crowd
Opportunities: A microwave would be a nice addition to the kitchenette
Bike rentals would be nice
The beds are a little creaky and the walls are thin. Not sure there is much you can do. Maybe change location of beds in neighboring rooms?
Provide more upfront details on how to rent/reserve the pool room and clubhouse. They are beautiful and provide guests with a great opportunity to entertain...
Read moreI recently had the pleasure of staying at the Paloma Resort in Palm Springs, and I cannot say enough good things about my experience. This resort truly deserves a solid 5-star rating for its exceptional service, stunning accommodations, and overall ambiance.
From the moment I arrived, I was greeted with a warm and welcoming smile by the staff. Their hospitality is unmatched, and they went above and beyond to ensure my stay was nothing short of perfect.
The resort's grounds are beautifully landscaped and meticulously maintained, creating a serene oasis in the heart of Palm Springs. The palm trees, lush gardens, and sparkling pool areas are a sight to behold, and I found myself constantly in awe of the natural beauty that surrounds this property.
My room was an absolute dream. It was spacious, clean, and elegantly decorated. The attention to detail in the room's design was evident, and the comfortable bed made for a perfect night's sleep. The private balcony provided breathtaking views of the surrounding mountains and the resort's grounds, which was a great way to start and end each day.
The resort's dining options were fantastic. I indulged in some of the most delicious cuisine at their on-site restaurant, and the variety of dishes and flavours offered made every meal a memorable experience. The cocktails at the bar were top-notch, and the service was impeccable.
For relaxation and recreation, the Paloma Resort offers a range of activities, including a beautiful spa, fitness center, and various pool areas. I spent hours by the pool, soaking up the sun, and enjoying the peaceful atmosphere.
What truly sets the Paloma Resort apart is the attention to detail and the genuine care that the staff provides to guests. They are always ready to assist with a smile and ensure that your stay is as comfortable and enjoyable as possible.
In conclusion, the Paloma Resort in Palm Springs is a hidden gem. It's a haven of tranquility and luxury in the desert, with exceptional service, beautiful accommodations, and a fantastic dining experience. If you're looking for a top-notch getaway in Palm Springs, I wholeheartedly recommend the Paloma Resort. It's a 5-star experience from start to finish, and I can't...
Read moreWoof. Good stuff first: The waitstaff, bartenders, and manager that worked our friends’ event were great!! Kind, l attentive, and fun! Tbh, I would go back because I appreciated the size of the resort, the food, and the drinks. The pool area was lovely as well. However, for the cost, we expected better service from the front desk and not broken items in our rooms.
Most of the people we worked with were great, but the few who weren’t really messed with our visit. Our room wasn’t stocked with enough towels for everyone and had no sheets/pillows for the pull out couch and when we texted the front desk for the items, as requested at check in, we got no response. Then weren’t greeted with kindness or very good service when we went to the lobby for assistance, especially sucked because we were being very understanding and nice to them. Our room’s second couch was also missing a leg? It looked to be purchased for the aesthetic rather than comfort but it still would have been nice to not dramatically rock every time we sat down 😂 That wasn’t the only thing about the room that made it feel as though they were going for looks over function. No side tables next to the bed, but the tiniest desk known to man? The things they did have were incredibly cute though and would have been great for social media pics…if that’s the reason we were there? Idk. The filtered water bottle filler also had the red “bad filter/ready to change filter” light on the entire weekend even though we let the staff know multiple times and they said they’d have maintenance change it. Which rlly sucked because we were trying to stay hydrated with the whole being in the...
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