City Kitch - West End — Attraction in Charlotte

Buyer Beware!!!! If you are even remotely thinking of renting space in this kitchen, think again. Go somewhere else. The management is poor. They prey on new and up and coming business owners. They will take your money and string you along for weeks or months before you can even start. They will try and charge you ridiculous fees. If you take a stand they will lie to steal more money on fees and "repairs". You are better off saving and getting your own kitchen set up then allowing these people to steal from you by paying rent, plus a percentage of your sales plus more. It's literally not worth it you will be trapped with them and in this day and age of rising food cost, rising labor cost etc it's not worth it I assure you. Don't fall for the fake smile and we are happy to have you in the beginning.

The response is laughable. Anyone reading this review do your research. Get your own space or rent from a church, or any other facility. They will bleed you dry in fees it's not worth it. It's predatory lending at its best RUNNNNN FOR THE HILLS.

Here is some "transparency" They will charge you $750 for orientation, that includes a health department permit ($150) the remains $600 pays for absolutely nothin They will take a percentage of your sales you get nothing in return (you will have to either pay you employees or do everything yourself. Plus you will pay 1-3k depending on what space you choose and a lot of other inspections etc that you won't know until it's too late. There's alot more but trust it's cheaper to find another route. Watch the business that have come and gone from City Kitch nobody has anything...

my first time getting food from here was on Friday, I ordered from Rudy’s soul food. It said my pickup time would be 6:38 and I left at 7:44… not only did I have to wait for an hour, what I originally ordered they didn’t have. They gave me something else because of me having to wait a long time, also told me I would be getting a refund.. and I still have yet to receive it. The lady seemed to be very nice, so I hate that I have to leave this review, but there’s no reason why I should have to keep asking for MY money. I don’t give a damn if it was 50 cents, refund me!! I will never order from here again, I’m pretty sure I’m gonna have to call again to remind them...

Two starts only bc I like the concept of their idea. However, the tables were dirty with food and weed crumbs. The chairs were scattered all over. We were missing food items from "Ruby's Soul Food" we couldn't get a refund, we never got a receipt even though the menu asks if you would like one, nor was one given with our food. The food was horrible. I should have read the reviews before going. Unfortunately, any restaurants in this location become a reflection of...