Wells Fargo Bank — Attraction in Charlotte

COME ON! Let's get back to work. I'm really sick of not being able to go into the bank because of your inability to face Covid and open your doors. Yet again I went through the drive-through today, all you can do is withdrawals and deposits. I'm getting directed to other locations that are not convenient to me. Then I've got to drive at $3.50 a gallon to these locations when I'm already at your window. If you're not going to open the lobby because of your Covid fear at least empower your drive-through employees to do cashiers checks, money orders other small items besides just withdrawals and deposits. I'll give you four more weeks, if this continues I move my account. I've been baking with you...

This is a racist bank branch ever! I walked in to open a quick business bank account but lady at the help desk asked us to bring the secretary of state documents. I told them I never heard that before I had opened different bank accounts but usually they check and download with secretary of state, it's better to verify this way. When I said I should have it in my email. They right away said you have to make an appointment. Maybe I don't look white enough for them. They lost my business for life. I will be closing all my accounts. I will be sending email to FTC to look into this branch...

I went into Wells Fargo to try and close an account and had a difficult time due to corporate issues (we were on the phone with corporate the whole time and they were not making it easy). They were unable to close my account after being there for around an hour and I had to go back again the next day which took another hour or so. I was very frustrated with corporate Wells Fargo and it did not make me want to bank with them. However the gentleman who worked with me Emmanuel Duker was very kind and patient and I really appreciated him trying to be efficient and help me. He had great...