My family visited today and had a terrible experience. The ride attendant screamed at my 7 year old daughter while she was attempting to get on a ride, and she physically and aggressively grabbed her by the arm to move her. I am highly upset and demand a response and apology for my daughter. Thankfully for the attendant, I was not present. I am so upset. We have been vacationing in Chimney Rock since I was a child (over 25+ years) and have really enjoyed this venue. I am so upset that my daughter had to experience this from an adult who apparently cannot...
Read moreUnderstaffed when they're actually busy. Causing only employee to get agitated.. taking it out on the kids.. yelling and grabbing them with force. In utter shock at this establishment and the way they conduct themselves. It's supposed to be a fun experience, not traumatic from being yelled at and grabbed. Won't be back and don't recommend. PS: the employee was the manager per her shirt,...
Read moreWe had the most magical time here! This place is a passion project from the owner who collects antique rides from all over the US and has them restored with love. My daughter and her cousins had an absolute blast and the employees were so kind, letting my daughter pick her favorite color for each ride. I feel so blessed to have this nearby to AVL and it’s the perfect thing to do after climbing...
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