My name is Inosencia Martina Gordon. I was a patient/ resident at Hudson Hill Center for Rehabilitation and Nursing Center. My experience at this facility was a very positive, & pleasant experience. The entire staff from the Nurses, CNAsâ, The Physical & Occupational Therapists, Maintenance Workers, Security Personnel, The Social Workers, & Administration were very courteous, amicable, supportive, compassionate, respectful & knowledgeable of their respective responsibilities. I was a patient/ resident on the 3rd Floor. This particular floor everyone was very kind, compassionate, understanding, respectful, & supportive of all the patients/ residents feelings. Nurse Danielle made sure that everyone was aware of their responsibilities on a daily basis. I observed when there was a medical crisis/ emergency situation occurring on the 3rd floor the entire staff worked together to ensure that the situation was resolved appropriately, effectively, & quickly!! They followed all protocols / procedures to resolve the situation. They also showed compassion, empathy, & respect to the families during, & after the emergency situation. The Food at first wasnât very tasteful. After meeting with the Food Committee positive changes were made that the food was tasteful, & enjoyable, & we were given options to choose from. The Food Department supplied all floors with snacks, drinks upon request. The Maintenance Department maintained all the rooms, & offices impeccably cleaned, sanitized, & deodorized at all times. The Nurses, CNAsâ, Floor Clerk were all very kind, compassionate, cooperative , supportive, friendly , caring, & knowledgeable of their daily duties. The Recreational Department were very friendly, & compassionate. They provided great entertainment / activities on a daily basis. They interacted very well with the patients. The Social Workers were also very supportive, compassionate, caring, & knowledgeable of their duties. The Department of Physical & Occupational Therapy were extremely knowledgeable, helpful, supportive, caring, compassionate, friendly, & respectful to the patients/ residents. Overall I had a pleasant & positive experience with this facility. I made a lot of new friends. I will be returning to visit these individuals. I would recommend this facility to others. I would like to take this opportunity to sincerely thank everyone at Hudson Hill for making my recuperation process a...
   Read moreMy father was placed here despite our best wishes for his physical rehabilitation in late July, following planned surgery. He was in good health, but simply need rehab to build up his strength to come home. The facility was in disarray, under constant construction and everyone was forced to use the back door due to the front door being "broke for 4 plus months" according to staff members. This included incoming patients via ambulance and food deliveries occurring at the same time from my own observations. Within the first week, he fell out of bed reaching for his call bell as the staff placed it too far away from his reach, resulting in bruising and pain. Later in the first week, he was transported to a nearby hospital for another issue. During his second week, he started to physically breakdown, caught pneumonia and his oxygen tank was found to be empty by visiting family. A few days later he was rushed to the local hospital again due to breathing and heart rate problems despite the staff advising his was in great condition less than 24 hours prior. I'm sad to say that he never made it back to this facility or any other for rehab as he passed at the hospital a short while later. He was never the same, and the treatment, or better the lack thereof here at Hudson Hill was clearly a reason why. Do NOT send anyone you love to this facility or you will only be a case number and afterthought. Deeply hurt, saddened and angry by the lack of care and empathy from this place and I would never set foot in it again.
To add to this, the facility is posting bogus reviews on behalf of their patients without their true consent. My father despised this place and they have used his name for one of their reviews here. I will be reporting it immediately. ...
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